yes / User-generated reviews of visitor attractions, on publicly available websites, such as Tripadvisor, are frequently used in tourism research but feature less often in published cultural heritage research. In this paper, we describe a qualitative analysis of the text from user-generated reviews of three peatland heritage landscapes in the United Kingdom – Ilkley Moor, Thorne and Hatfield Moors, and Shapwick Heath – to better understand the role tangible and intangible cultural heritage play in visitor perceptions and narratives of these sites. Our analysis indicates that visitors tend to emphasise natural over cultural heritage of peatland landscapes and hold plural, highly contextual and sometimes dissonant perceptions; there is no single story of peatlands. This presents both challenges and opportunities for building public appreciation of peatland cultural heritage. User-generated reviews offer, as-yet under-explored, potential data for use by heritage researchers and managers who seek to explore how visitors understand and use sites, and may also contribute to the emerging intangible heritage of heritage landscapes. / Research Development Fund Publication Prize Award winner, June 2021.

no / City Park opened in early 2012 and despite some on-going criticism, during the summer the site drew thousands of people to the heart of Bradford and was the scene of much relaxed and good natured conviviality amongst socially diverse groups. As a new and unique public space in Bradford and a focal point for the city, a number of staff from the Centre for Applied Social Research believed researching City Park to be a fruitful endeavour to help promote a dialogue with the public and other sectors about living together in Bradford.

This dissertation argues that during the nineteenth century, the journey to London revealed a world undergoing systemic change as industrialisation steadily eroded the traditional rhythms of the countryside in favour of urban modernity; indeed, London is regarded as a synecdoche for the forces shaping the wider world. This work uses tourist narratives to London as investigative tools to examine the ways in which individuals comprehend the modern changes occurring around them, as represented by the British capital, and does so in a comparative fashion, investigating the British Empire, the United States, Britain itself, and continental Europe. In so doing, it addresses two questions: first, whether one’s acceptance or rejection of modernity was predicated upon specific social and national preconditions; and second, whether the idea of nineteenth-century modernity was itself a non-universal construction dependent upon a variety of socio-cultural outlooks. The evidence for this study is drawn from the published and unpublished narratives of tourists from the four different contexts mentioned above, and divided into four chapters to focus upon each group. This study is grounded in a theoretical context which establishes a correlation between the methods used to interpret the city’s spaces, and the methods used to interpret modernity more generally. I conclude that the changes occurring from the interaction between global modernity and local culture were regarded with ambivalence and uncertainty, judgments influenced by London’s impact on the visitors mentioned above. The city gives a physical dimension to the travellers’ imagined fears, benefits, or concerns over future progress. Victorian London is thus one focus for a transformation affecting large segments of the nineteenth-century world, illustrating that modern industrial changes were ultimately perceived as being ambiguous and ambivalent forces.

Visitor use in parks and protected areas inevitably leads to resource impacts. In order to effectively manage for resource impacts, it is important for managers to not only understand ecological aspects of their system but sociological aspects as well. The two papers presented in this thesis used integrated approaches to better understand the current level of resource impacts within the Bear Lake Road Corridor of Rocky Mountain National Park and to explore visitor perceptions of these impacts. The first paper used traditional monitoring and assessment techniques, as well as recently developed methodologies, to determine the current level of resource impacts and examine areas for potential future resource change. Findings showed that there is significant impact in the trail system, particularly at popular hiking destinations. At two of these popular hiking destinations, with current use levels, there is potential for future resource change. Integration with measures of social norms showed that visitors are frequently experiencing resource conditions within the Bear Lake Road Corridor that are considered unacceptable.

This interdisciplinary thesis belongs to Marie Antoinette studies. The contemporary dissonant commodification of the controversial historical character of the last Queen of France, detected at her former home, Petit Trianon, drives the course of the thesis research. Considering the complexity and controversy of the subject, the thesis seeks to make a contribution to extant scholarship by clarifying important modern history issues through a fresh approach: by using art history as an indicator in assessing the historical truth of the narrative of Petit Trianon, the residence identified as home to the last Queen of France. The thesis examines Petit Trianon and Marie Antoinette in the context of four major narratives - the historical, cinematic, architectural and heritage narratives - relevant to the contemporary heritage interpretation of Petit Trianon as well as its visitor perceptions. In addition to sourcing evidence for the arguments originating in art history information, the thesis relies on the data collection provided by a tailor-made survey for the topic, placing the results in the wider context of a hermeneutical interpretation of data found in either history or contemporary popular culture. The array of Marie Antoinette’s images detected by the analysis charts the commodification of this historical character at Petit Trianon: its production and consumption. It is through the assessment of this commodification that the present thesis reveals the misconceptions surrounding the historical character best known as Marie Antoinette. The thesis argues that the true role of the last Queen of France was successfully obscured through juxtaposition with her perception by the French collective memory. In other words, the perception of Marie Antoinette had subverted historical truth. Furthermore, the commodification of her historical character is perpetuated in an endless chain of representations fuelled by postmodern consumerism.

Outdoor recreation and heritage resources have the potential to provide a wide range of benefits to individuals, groups of individuals and the economy. An increased knowledge of these benefits can give recreation managers and planners a better understanding of how their actions and decisions regarding a resource may impact upon the visitors and communities that they serve. Placed within a climate of increasing public sector accountability, this information might also prove useful in justifying the allocation of scarce resources to recreation and heritage preservation. Justifying the value that recreation adds to society is an issue recognised by Benefits Based Management (BBM), a recreation management and planning framework that seeks to identify and target the positive outcomes realised by individuals, groups, local businesses and communities that result from participation in recreation and leisure. To date, recreation planners and managers have not been presented with a BBM research effort that seeks to describe and understand the visitor and community benefits associated with a rail to trail conversion. This study aimed to identify and describe benefits gained by visitors and neighbouring communities, with specific reference to the Otago Central Rail Trail (OCRT), Central Otago, New Zealand. Information was gathered from seventy-seven semi-structured interviews with visiting users of the OCRT, residents of neighbouring communities and trail managers. The results of the study indicated that community stakeholders reported benefits such as local economic development linked to visitor expenditure, heightened sense of community identity and solidarity and social contact with people from outside the local area. An additional finding was that the perceived benefits of the OCRT have reportedly had a positive influence on local people's attitudes towards the rail trail. Visitor interviews revealed that personal and social well-being benefits such as physical activity, aesthetic appreciation, sense of achievement, psychological refreshment, family togetherness and social interaction with friends and local people were outcomes of an OCRT visit. Reported visitor benefits were further linked to physical fitness and health, enhanced mood and positive mental state, leading a balanced lifestyle and stronger relationships within families and between friends. Visitors also perceived that an OCRT visit had forged a greater knowledge and awareness of railway heritage through gaining insight into railway and Central Otago history and appreciation of the engineering skills and craftsmanship associated with 19th century railway construction. Following the benefit chain of causality (Driver, 1994; Driver & Bruns, 1999; McIntosh, 1999), interview responses were linked to potential community and visitor benefits that could be realised off-site such as enhanced quality of life, community satisfaction and a greater connection with and appreciation of New Zealand's historic and cultural heritage.