Typescript. / Thesis (Ph. D.)--University of Hawaii at Manoa, 1984. / Bibliography: leaves [224]-233. / Microfiche. / xviii, 233 leaves, bound ill., maps 29 cm

Thesis (Ph. D.)--University of Hawaii at Manoa, 1983. / Bibliography: leaves 289-308. / Microfiche. / xvi, 308 leaves, bound ill., maps 29 cm

This thesis documents the genealogy of the development of Jakarta’s urban water supply infrastructure from 1873 (the inception of the first colonial water supply network) to the present. Using an analytical framework of governmentality, supplemented by insights from postcolonial studies and political ecology, the thesis explains the highly unequal patterns of water access in Jakarta as the product of (post)colonial governmentalities, whose relations of power are expressed not only through discursive categories and socio-economic relations, but also through material infrastructures and urban spaces. The thesis presents material from the colonial archives, Jakarta’s municipal archives, and the publications of international development agencies and engineering consultancy firms. This is combined with primary data derived from interviews, questionnaires, and participant observation of the implementation of current pro-poor water supply projects in Jakarta. This data is used to document how water supply is implicated in the discursive and material production of the city and its citizens, and to challenge conventional developmentalist and academic analyses of water supply access. Specifically, a conceptual triad of water, space, and populations – produced through, but also productive of government rationalities – is used to explain two apparent paradoxes: (1) the fragmentation of access in Jakarta despite a century of concerted attempts to develop a centralized system; and (2) the preferences of lower-income households for non-networked water supply, despite its higher cost per unit volume. This analysis hinges on an elucidation of the relationships between urban governance and urban infrastructure, which documents the interrelated process of differentiation of types of water supply, water use practices, populations, and urban spaces from the colonial period to the present. This, in turn, is used to explain the barriers being encountered in current pro-poor water supply development projects in Jakarta. The thesis thus makes a contribution to current academic debates over the ‘colonial present’. The contribution is both theoretical – in the emphasis placed upon the materiality of governmentality – and empirical. Finally, the thesis also makes a contribution to the urban and development studies literatures through its reinterpretation of the urban ‘water crisis’.

Malaysia embarked on a privatization program in 1983. The overall aim was to relieve the financial and administrative burden of the government and to improve the efficiency and productivity of government enterprises. One of the sectors privatized was the water supply in Penang with the major objective of ensuring that the privatized water company, known as Penang Water Supply Corporation (PWSC), provides better quality services to its customers. The PWSC must attempt to satisfy its customers who must perceive that their needs are being met and to capture the voices of the customers in order to provide improved services. / This study assessed the suitability of the SERVQUAL instrument for measuring service quality in Malaysian water supply sector. It attemped to evaluate the quality of services provided by PWSC through the use of the SERVQUAL instrument to measure industrial customers' expectations and perceptions of the quality of service. SERVQUAL measures five service dimensions: tangibles, reliability, responsiveness, assurance and empathy. Expectations, perceptions and service quality scores were assessed and their significance interpreted. The research was conducted via a questionnaire survey. The results indicated that SERVQUAL to be an appropriate instrument to measure water supply service in Malaysia and three factors appear as dimensions of service quality. Analysis of the results revealed that industrial customers rated the service quality provided by PWSC as above average. Higher expectation than perception scores were recorded on all features of service quality indicating that customers expected a better quality of service from PWSC. An Extended Gaps Model of Service Quality was used to identify the factors contributing the service quality shortfalls. Strategies to improve service quality of PWSC were proposed. / Thesis (DBA(DoctorateofBusinessAdministration))--University of South Australia, 2004.

Urban drinking-water supplies are still implicated as pathways for the transmission of waterborne disease. A move toward risk informed, proactive water system management has occurred over the past decade and is advocated in current international drinking water guidelines. Quantitative Microbial Risk Assessment (QMRA) is a tool with potential for aiding health risk management; however the refinement of scientific based practical methods to support that philosophy still requires development. This thesis focused on the water utility, its responsibility to manage microbial water safety, and how probabilistic QMRA may aid in developing management strategies. A framework for waterborne disease risk assessment from urban supply systems was derived and tested on an Australian case study. The main premise was that, in order for risk assessment outcomes to inform the management process, the steps should incorporate the concepts of risk variability, the explicit event conditions that can drive it, and that examination of QMRA sensitivity to various risk scenarios/model uncertainties is undertaken. The identified management uses were: (i) prioritising for attention issues hampering the system's ability to meet or the assessor's ability to interpret against (e.g. knowledge gaps about the system), a water quality health target; and (ii) identifying potential strategies or control points for addressing those issues. Additionally, rarely occurring, high impact, adverse fluctuations in treated water quality (and consumer infection risks), especially from source water contaminant "peaks", are highly, nearly totally, influential over the extent of risks averaged over longer, say annual, periods. As such, a case is made calling for widespread adoption of health targets that refer to tolerable consumer risks per exposure, rather than or as well as the current common practice of expressing targets in terms of risks from exposure over a year or lifetime. Doing so may provide incentive and opportunities for improved management, and the future derivation of specific microbial treatment or treated water quality targets, with a view toward protecting the community from extreme high risk periods associated with disease outbreaks.

Thesis (M.S. - Renewable Natural Resources)--University of Arizona. / Includes bibliographical references.

Thesis (M.S. - Hydrology and Water Resources)--University of Arizona, 1982. / Includes bibliographical references (leaves 159-162).

Thesis (Ph. D. - Hydrology and Water Resources)--University of Arizona. / Includes bibliographical references.

Thesis (Ph. D.)--Texas State University-San Marcos, 2007. / Vita. Appendices: leaves 241-521. Includes bibliographical references (leaves 233-240).

Thesis (Ph. D. - Hydrology and Water Resources)--University of Arizona, 1970. / Includes bibliographical references.