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Daily hassles, resilience, and burnout of call centre staff / Willem Alfonzo Visser

Thesis (Ph.D. (Industrial Psychology) )--North-West University, Potchefstroom Campus, 2007.

Identiferoai:union.ndltd.org:NWUBOLOKA/oai:dspace.nwu.ac.za:10394/1701
Date January 2007
CreatorsVisser, Willem Alfonzo
Source SetsNorth-West University, South Africa
Detected LanguageEnglish
TypeThesis

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