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創新研發中心知識管理效益評估-以某高科技公司為例

在知識經濟(Knowledge Economy)的時代中,企業經營最重要的生產要素已由知識取代機器、資金、原料或勞工,亦是在商場上競爭與存活的重要武器。所以,能夠針對知識做重大投資的企業,其成長率最快,且其價值與產值亦最大,例如資訊業、半導體業、通訊業等的知識密集之產業。

我們可以發現許多高科技上市櫃公司的股價均很高,但其所擁有的有形資產並不多,其中更有些公司的市值可能達到有形資產的數十倍甚至百倍,其中的差距,並無法從財務報表一窺究竟,其實就是無形資產,也是所謂的智慧資本(Intellectual Capital)。因此,對企業而言,如何充分利用此智慧資本,將知識整合進新的核心能力,轉型成為一個知識導向的組織,就成為一個很重要的課題。

因此,在智慧資本議題受到普遍重視的同時,另外一個很重要的議題亦引起大家的注意,那就是知識管理。如前所述,知識管理乃透過創造、儲存、分享、維持等活動,進而鞏固企業的競爭優勢。然而企業的競爭優勢究竟為何?知識管理活動該如何有效地協助競爭優勢的建立與維持?知識管理活動的成效又是如何得以衡量?

本研究的目的即希望能夠透過瞭解企業知識管理及智慧資本運作機制,並深入探討高科技公司創新研發中心的知識管理模式,包含其型成過程與要素,以辨別公司是否有足夠人力、結構,並適時由人力資源策略、組織學習來調節並幫助決策者做出正確的調整策略,順利推動知識管理制度,不致於使知識管理活動流於形式,而使得企業活動毫無目標與方向。 / In the “Knowledge economy” era Knowledge is being substituted for the machine, capital, materials or labors, and to be the most important competitive weapons for the enterprise.

We observe many high technology companies, which have the very high stock price, but they do not have many tangible assets. Although some of them have hundred times of marketing values compare with their tangible assets. The main difference is the Intellectual Capital which can not be expressed by the financial statement. Therefore, for the businesses, it is the most important issue to integrate the knowledge and enterprise core competency.

Furthermore, there is another important issue is “Knowledge Management.” Knowledge management is through creation, storage, sharing, and maintenance to consolidate the competitive advantage of enterprise. However, what is the exactly competitive advantage of enterprise? How to help enterprise to establish and maintain competitive advantage effectively by Knowledge Management? How to evaluate the performance of Knowledge Management related activities?

In this study, we hope through understanding the business Knowledge Management and Intellectual Capital operation mechanism, and probing into the Knowledge Management model of innovative research and development center in high-technology business to clarify the company if they have enough human power, structure with appropriately human resource and organizational learning strategy to help the decision maker to make the right strategy, thus can advance the knowledge management system.

Identiferoai:union.ndltd.org:CHENGCHI/G0092359030
Creators張洪碩, Chang,Gates H. S.
Publisher國立政治大學
Source SetsNational Chengchi University Libraries
Language中文
Detected LanguageEnglish
Typetext
RightsCopyright © nccu library on behalf of the copyright holders

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