The restructuring of the South African higher education system ranges widely across
mergers and incorporations, the creation of new institutional forms, regional-level
programme collaboration and rationalisation. The Council on Higher Education (CHE)
calls for greater productivity and more cost-effective deployment of resources. Such
changes need to be managed effectively in order for staff and managers to adapt and
find new ways to operate effectively within the changing environment and to maintain
job satisfaction. The aim of this study was to critically evaluate job satisfaction levels
during the transitional period of merger in the case of Walter Sisulu University (WSU),
as organisational excellence can be achieved when employees experience job
satisfaction. The research method employed to gather data was that of quantitative
design. The sample consisted of academics and non-academics of WSU employees
from the former Border Technikon, Eastern Cape Technikon and University of
Transkei. The instrument used to collect data was a modified version of the 1977
Minnesota Satisfaction Questionnaire (MSQ). Of the 130 respondents 69 were
academics and 61 non-academics. Key findings of the study indicated that there are
more factors that contribute to job dissatisfaction compared to those factors that
contribute to job satisfaction dimension. The results also indicated that the majority of
respondents were dissatisfied with most of the job satisfaction factors. The paper
recommends that, during a transitional period, human capital issues should be accorded
the proper attention and should be addressed early in order to maintain high staff
morale (job satisfaction). This will create a smooth transition during which employees
will feel valued and experience job satisfaction. / Business Management / M. Tech. (Business Administration)
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:unisa/oai:umkn-dsp01.int.unisa.ac.za:10500/5301 |
| Date | 31 January 2012 |
| Creators | Mbundu, Irene Ntombentsha |
| Contributors | Le Roux, S.J. (Dr.) |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Dissertation |
| Format | 1 online resource (viii, 101 leaves) : ill. |
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