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O processo de redesign do portal da coopera??o e a cria??o da ferramenta or?culo: levantamento das necessidades para o prot?tipo e avalia??o

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Previous issue date: 2016-05-13 / O portal da coopera??o, desenvolvido pela Superintend?ncia de Inform?tica da UFRN, ? um ambiente destinado ao compartilhamento de experi?ncias a respeito dos processos de transfer?ncia tecnol?gica e de implanta??o dos sistemasintegrados de gest?o (SIG-UFRN). Contudo, por meio de an?lises de logs,entrevistas sistem?ticas e estudos explorat?rios, foi verificado que, de modo geral, suas principais funcionalidades t?m sido subutilizadas e que o referido portal n?o tem sido aproveitado em toda sua potencialidade. O objetivo da pesquisa ?,inicialmente, conhecer as reais necessidades dos usu?rios do Portal para incorpor?las no seu redesign, contemplando o conte?do de interesse dos usu?rios; incluindo a cria??o de um prot?tipo de f?rum de coopera??o, chamado Or?culo, de forma organizada e estruturada. Por fim, realizar avalia??o cooperativa deste prot?tipo. As principais necessidades foram reorganiza??o e inclus?o de informa??es de processo de trabalho e documenta??o t?cnica atualizada para apoio a implanta??o de sistemas SIG-UFRN, al?m da reformula??o do f?rum. No redesign, foi dado destaque aos t?picos do Or?culo, e ? implementa??o de recursos que possibilitem acesso r?pido ?s informa??es essenciais. Verificou-se, por meio de sess?es de avalia??o cooperativa, que o prot?tipo da interface redesenhada foi avaliado positivamente pelos usu?rios. Conclui-se que o redesign do Portal e a ferramenta Or?culo atendem ao escopo definido pelos usu?rios, apresentando de forma clara e organizada os conte?dos necess?rios para a boa implanta??o dos sistemas SIGUFRN. / The Cooperation Portal, developed by the Superintendence of Informatics UFRN, is
an environment for sharing experiences concerning the technology transfer process
and implementation of integrated management systems (SIG-UFRN). However,
using log analysis, systematic interviews and exploratory studies, it was found that, in
general, its main features have been underutilized and that this portal has not been
fully utilized. The objective of the research is, initially, find the real needs of Portal
users to incorporate them in its redesign of the Portal, considering the content of
interest for users; including the creation of a prototype of a cooperation forum, named
?Or?culo?, in an organized and structured manner. Finally, it was conducted a
cooperative evaluation of this prototype. The main needs were to reorganize and to
include work process information and updated technical documentation to support
the implementation of SIG-UFRN systems, and the restructuration of the forum. In
the redesign, emphasis was given to topics of the Oracle, and development of
resources that enable quick access to essential information. It was found through
cooperative evaluation sessions that the prototype of the redesigned interface was
positively evaluated by the users. It is concluded that the redesign of the Portal and
Oracle tool serving the scope defined by the users, with a clear and organized
manner the contents necessary for the proper implementation of SIG-UFRN systems.

Identiferoai:union.ndltd.org:IBICT/oai:repositorio.ufrn.br:123456789/21358
Date13 May 2016
CreatorsLins, Clarissa Lorena Alves Coelho
Contributors00031242740, http://lattes.cnpq.br/7753762932186347, Santa Rosa, Jos? Guilherme da Silva, 03421846790, http://lattes.cnpq.br/7686896980904000, Paschoarelli, Luis Carlos, 14578313840, http://lattes.cnpq.br/8521603444193259, Nunes, Tassos Lycurgo Galv?o, 00072387467, http://lattes.cnpq.br/5591762841657455, Pinho, Andr? Luis Santos de
PublisherUniversidade Federal do Rio Grande do Norte, PROGRAMA DE P?S-GRADUA??O EM DESIGN, UFRN, Brasil
Source SetsIBICT Brazilian ETDs
LanguagePortuguese
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/publishedVersion, info:eu-repo/semantics/masterThesis
Sourcereponame:Repositório Institucional da UFRN, instname:Universidade Federal do Rio Grande do Norte, instacron:UFRN
Rightsinfo:eu-repo/semantics/openAccess

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