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Organizational resilience to radical change : A qualitative case study

The abrupt transition to remote work caused by the COVID-19 pandemic has put considerable pressure on both companies and their employees. With no means to avoid the crisis, many companies have transitioned to remote work, conducting their business predominantly on digital platforms. This has created a situation where the employees are disconnected from the collective of the office at the same time as they face a completely new situation. To our attention, research is lacking in the area of organizational resilience in remote settings. Thus, we have conducted a qualitative case study where we have examined how organizational and individual resilience has influenced a company during the change to remote work and how adequate communication can facilitate a strengthened resilience. Our findings suggest that the social aspects of a sustainable resilience are hard to replicate in a digital environment and that communication might be the primary driver of organizational resilience in all resilience streams.

Identiferoai:union.ndltd.org:UPSALLA1/oai:DiVA.org:umu-185478
Date January 2021
CreatorsÖgren Nätfalk, Emma, Elvin, Nicklas
PublisherUmeå universitet, Institutionen för informatik
Source SetsDiVA Archive at Upsalla University
LanguageEnglish
Detected LanguageEnglish
TypeStudent thesis, info:eu-repo/semantics/bachelorThesis, text
Formatapplication/pdf
Rightsinfo:eu-repo/semantics/openAccess
RelationInformatik Student Paper Master (INFSPM) ; SPM 2021.10

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