The purpose of this study was to investigate social workers' impact of emotional work with their clients and what strategies they use to deal with it. Swedish research in this area is very limited. International research shows that both social workers and (primarily) healthcare professionals are emotionally affected. The importance of awareness was emphasized and the requirement for more knowledge. This study was based on seven qualitative interviews conducted with social workers. The theoretical approach included the concepts of compassion fatigue and compassion satisfaction and the theory of coping-strategies. We analyzed the material thematically which resulted in the conclusion that social workers are both positively and negatively affected emotionally by their work. The impact has been shown primarily through evidence of exhaustion. Each social worker interviewed managed the negative impact of their work with individual strategies. The general strategy was to prioritize their health and create time for recovery. The results illustrated the need for an increase in understanding of the importance of valuing the well-being of social workers. This would benefit not just social workers, but also the clients they serve.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:su-166901 |
| Date | January 2018 |
| Creators | Dahlström, Bonnie, Gürtelschmid, Maria |
| Publisher | Stockholms universitet, Institutionen för socialt arbete - Socialhögskolan, Stockholms universitet, Institutionen för socialt arbete - Socialhögskolan |
| Source Sets | DiVA Archive at Upsalla University |
| Language | Swedish |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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