台灣曾被稱為蘭花王國、植物王國、水果王國,這都在在的說明台灣農業有著得天獨厚的特色,台灣的土壤條件、天然氣候、歷史軌跡、人文智慧等風土條件是其他產業所無法擁有的,台灣農產加工品的風格競爭力是有足夠的力量來替台灣產業找到出路。台灣的消費社會已經從符號消費進入體驗消費,藉由打造品牌,注入文化,營造體驗提供給消費者真實感的附加價值,能夠重新詮釋台灣農產品的獨特與價值,以提升台灣農企業的市場競爭力。過去以生產為主的農產加工業想轉型必須運用文化、創意、美學,橫跨一級農業、二級工業與三級服務業的價值鏈,透過「1+2+3」的產業組合,發揮「1 X 2 X 3」的綜效成為第六產業。
本研究透過體驗型農企業(概念同文化創意產業)的體驗核心要素與真實體驗Authenticity兩個概念,研究農產加工業轉型經營體驗型農企業的過程,透過動態能力的架構探討企業如何調整原有的組織能力與資源,進而建構品牌、營造體驗價值的動態歷程。研究問題如下:(1)農產加工業轉型為體驗型農企業的過程為何?(2)體驗型農企業的內涵為何?(3)體驗型農企業如何藉由營造品牌真實體驗提高附加價值?
本研究發現,(1)農產加工業轉型為體驗型農企業的過程中,經營者是相當重要的掌舵人,不能搖擺。做中學是轉型很重要的助力。更要善用風土資產、產業文化資產當成發展體驗型農企業的武器。(2)轉型成體驗型農企業必須提出生活風格提案,藉由說一個真誠的故事,打造體驗型農企業的獨特形象,做出區隔。(3)藉由包含企業差異故事的獨立空間當作一獨特的媒介元素,品牌說故事的效果能達到差異化。空間經驗的體驗應包含形態、動線、相互作用、活動、背景環境。體驗型農企業的美感體驗打造應該從平面設計⇒產品設計⇒空間⇒城鎮。(4)體驗型農企業需要提供具有教育及忘我的體驗營造深度體驗的營造,讓體驗更加深刻。另一個深度體驗營造的要素是工作人員的服務,藉由工作人員與顧客的互動帶給顧客一場精彩又深刻的表演。(5)體驗型農企業營造品牌真實體驗提高附加價值的時候,要利用農產品的風土條件讓顧客感受到產品的天然性。勇於提供與市面上大部份產品不同的產品於服務,帶來原創性與獨特性的真實。體驗型農企業必須提出獨特經營理念,且真誠地執行,得到消費者影響性的認同。藉由勾起懷舊回憶或歷史的場域空間,與獨特的活動及服務,使顧客無可救藥地注意並喜歡上體驗型農企業提供的體驗。(6)最後必須用自己獨特的方式融合五個面向的真實價值,讓顧客感受到最真實體驗的感動,所以顧客願意花較高的價格購買產品或服務,提高體驗型農企業的獲利。 / Taiwan has been called as the kingdom of plants, the kingdom of fruits. The reason is the unique terrior capital of Taiwan, such as soil, weather, history, and human. By building the brand, putting the culture in, and creating the experience to customer, they could feel the added value and the unique of Taiwan’s agricultural produce. The agricultural processing industry in Taiwan had been regarded as the primary industrial sectors. However, the agricultural processing industry is transforming to Sixth industry, which integrates the primary industry, secondary industry and tertiary industry by culture, creative and aesthetics. The integration of different industrial sectors (1+2+3) got the synergy (1X2X3).
There are two essential concepts in the study, one is the core experience element of experience-agribusiness (the concept is similar with the culture- creative industry), and the other one is Authenticity. Based on the two concepts, the research is to investigate the dynamic constructing process of the agricultural processing industry in Taiwan’s transformation, building brand, and creating the experience value. This research aims to investigate following questions: (1) What is the transformation process form the agricultural processing industries to experience-agribusiness? (2) What are the essential elements in the experience- agribusiness? (3) How does experience-agribusiness to increase added value by building brand?
The preliminary research findings include
1. The owner should be determinate, which means the owner clearly know the vision. Learning by doing is the best way to successfully transform. The terroir capital and industrial culture is the very important tool.
2. The experience-agribusiness always tells a life style story to build a unique image. The space is the proper media, which includes shape, movement, event, interaction, and context.
3. The experience-agribusiness provides affective experience, which is educational, obsessed experience. The experience is given by the interaction of staff and customer.
4. The authenticity is the core of added value of experience-agribusiness. By integrating the five elements of authenticity, which are natural, original, exceptional, referential, influential elements. Afterward, customer is willing to pay more for the added value.
Identifer | oai:union.ndltd.org:CHENGCHI/G0099359016 |
Creators | 陳佩妤, Chen, Pei Yu |
Publisher | 國立政治大學 |
Source Sets | National Chengchi University Libraries |
Language | 中文 |
Detected Language | English |
Type | text |
Rights | Copyright © nccu library on behalf of the copyright holders |
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