Return to search

Responding to Crises: A Test of the Situational Crisis Communication Theory

Crisis management includes efforts designed to prevent and to detect potential crises, and to learn from crisis experiences. The SCCT posits that certain crisis responses (matched) produce better outcomes for organizations than others (unmatched), depending on the situation. In addition, the results from this study attempt to support the situational crisis communication theory in aiding crisis managers in protecting their organizations against crises.

Identiferoai:union.ndltd.org:USF/oai:scholarcommons.usf.edu:etd-1090
Date05 December 2008
CreatorsWright, Courtney
PublisherScholar Commons
Source SetsUniversity of South Flordia
Detected LanguageEnglish
Typetext
Formatapplication/pdf
SourceGraduate Theses and Dissertations
Rightsdefault

Page generated in 0.0018 seconds