This study is within the field of Industrial and Organisational Psychology. It focuses on
the relationship between diversity management and organisational climate dimensions.
The literature review indicates that most of the research conducted on these two
concepts, diversity management and organisational climate investigated the concept
diversity, not diversity management (Cox, 1993; Hicks-Clarke & Hies, 2003). This study
specifically explores diversity management in a retail organisation.
The empirical component of the study includes confirmatory factor analysis, reliability
analysis and a correlational study investigating the relationship between diversity
management and organisational climate. It was found that there is a positive and strong
relationship between diversity management and organisational climate. Diversity
management seems to correlate highly with the following climate dimensions: policies
and procedures, discrimination, gender issues, equality in conditions of employment
and employment equity. The results indicate that younger employees have more
positive views regarding diversity management, and middle aged employees have less
positive views regarding diversity management. / Industrial and Organisational Psychology / M. Admin (Industrial and Organisational Psychology)
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:unisa/oai:uir.unisa.ac.za:10500/19976 |
| Date | 06 1900 |
| Creators | Tjale, Tsedile Ethel |
| Contributors | Martins, Nico, Von der Ohe, Hartmut |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Dissertation |
| Format | 1 online resource (xiii, 123 leaves) : illustrations |
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