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Interactive Communication Tool / Interactive Communication Tool

This report presents a design project undertaken by a Design+Change student seeking to create apositive and holistic change through design. The thesis project focuses on thinking and designing through the perspective of care to promote well-being of students in higher education. My collaborator, EUniWell, has expressed the need to enhance university services to improve students' well-being. As a designer, I was motivated to improve those services by incorporating tangible, visual, and other elements to foster more engaging and effective conversations between students and counselors. The intention was to meet the needs of a variety of learners and design an interactive and inclusive counseling experience. During the design process, I have explored different interesting topics, such as how tangible objects can help us reflect upon thoughts and how incorporating creativity into counseling can help students explore their emotions and experiences. In collaboration with career counseling professionals, I identified a need for students to develop self-awareness in times of uncertainty. As a service designer, I used various design methods and prototypes to explore how tangibility can serve as guidance inbuilding self-awareness and resilience in student counseling in higher education. To test the effectiveness of my counseling tool, I collaborated with health and career counseling services at my university. The designed tool serves as a visualization technique to support conversation during sessions held in different counseling settings and potentially offers a structured approach to self-reflection, allowing students to explore themselves in a welcoming and supportive environment. It has the potential to be a valuable resource for students seeking to gain a better understanding of themselves and their experiences. The tool allows different learners to reflect, identify and utilize students' resources (strengths) which I consider vital not only for students' well-being but also resilience, which is necessary for coping with changing circumstances in this ever-changing world we live in.

Identiferoai:union.ndltd.org:UPSALLA1/oai:DiVA.org:lnu-122141
Date January 2023
CreatorsIlkova, Vanda
PublisherLinnéuniversitetet, Institutionen för design (DE)
Source SetsDiVA Archive at Upsalla University
LanguageEnglish
Detected LanguageEnglish
TypeStudent thesis, info:eu-repo/semantics/bachelorThesis, text
Formatapplication/pdf
Rightsinfo:eu-repo/semantics/openAccess

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