Information technology has fundamentally exercised an impact on the employment
relationship. Firstly, and most obviously, technology is often used as a substitute for labour.
However, improvements in information technology have also served to complement labour.
Thus triggered employees to strive to maintain their status not just as another commodity of
production, but a vital cog in the organisation.
Organisational structures changed to such an extent that employers consult their employees
about introduction and implementation of new information technologies in the workplace in
order to ensure a well organised introduction and structured implementation.
The aim of this research is to conceptualise the influence of information technology from the
literature, and to determine how new information technologies affect and are affected by the
efficiency and effectiveness of task execution on the geographical distribution of work, and
the distinct differences that can be observed under varying technical conditions in the
characteristics of organisational structure and culture, which are cooperation, influence,
communication and employment policies.
A study population was• identified within an information technology environment. The study
population can be defined as employees in different organisations of one information
technology environment in Dubai (United Arab Emirates). A stratified random sample of 360
of the total population of 540 employees (66.67%) in the information technology environment
was targeted. A response rate of 70% was achieved, of which 252 responses (99.6%) could be
utilised.
According to analyses of the data and results of the study the researcher was able to conclude
that the need for the implementation of advanced information technology in organisations had
increased, that is, if organisations wished to operate in the modem world of business, but it
was revealed that little if any corrective channels or procedures accompanied such
implementation to ensure effectiveness and efficiency. The researcher established that setting
clear goals and objectives for the organisation would help to maintain harmonious
relationships. This can be only achieved if the parties to the employment relation understand
their stand and role concerning new information technologies.
The research consists of the following chapters:
Chapter 1: Introduction.
Chapter 2: Theories of information technology and labour relations.
Chapter 3: Influence of information technology on the role players within the labour relations.
Chapter 4: Empirical discussion
Chapter 5: Overview, recommendations and concluding remarks.
Recommendations for the future research are made. / MCom (Industrial Sociology) North-West University, Potchefstroom Campus, 2006
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:nwu/oai:dspace.nwu.ac.za:10394/9607 |
| Date | January 2005 |
| Creators | Alneyadi, Matar Humaid |
| Publisher | North-West University |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Thesis |
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