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Conversational Generative AI Interface Design : Exploration of a hybrid Graphical User Interface and Conversational User Interface for interaction with ChatGPT

This study explores the motivations, challenges, and design opportunities associated with using ChatGPT. The research employs an user-centred design approach to understand user interactions with ChatGPT and propose design concepts. Key motivations for using ChatGPT include its practical utility, ability to provide personalized answers, assistive capabilities, and role as an idea-sparring partner. However, users face challenges such as navigating large amounts of text, understanding how to prompt effectively, and dealing with ChatGPT’s lack of nuanced understanding. Consequently, this project proposes a redesign incorporating interactive features and Graphical User Interface changes to tackle these challenges. The findings suggest that the proposed concepts could significantly improve navigation and glanceability and facilitate the overviewing of past interactions. This research contributes to the field of interaction design by providing insights into the use of conversational generative AI and suggesting improvements for future applications.

Identiferoai:union.ndltd.org:UPSALLA1/oai:DiVA.org:mau-69049
Date January 2024
CreatorsRibeiro, Renato
PublisherMalmö universitet, Institutionen för konst, kultur och kommunikation (K3)
Source SetsDiVA Archive at Upsalla University
LanguageEnglish
Detected LanguageEnglish
TypeStudent thesis, info:eu-repo/semantics/bachelorThesis, text
Formatapplication/pdf
Rightsinfo:eu-repo/semantics/openAccess

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