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"Vi är ju inga maskiner" : En kvalitativ studie om socialsekreterares känslor och känsloarbete vid arbetet med kvinnor som är utsatta för våld i nära relation. / "We are not machines" : A qualitative study about social worker’s emotions and emotional work in regards to the work with women who are subject to men’s violence in intimate relationships.

The aim of this study is to, from a profession’s perspective, inquire into emotions and emotional labor for social workers who work with women who are subjected to men’s violence in intimate relationships. Through this we have developed knowledge concerning the work conditions for social workers working with violence in intimate relationships. This study is based on interviews with six social workers in one municipality by a semi-structured method. By the material we got from interviewing we did an analysis of this together with previous studies and also by two theoretical frameworks; Emotional labor by Hochschild and Coping strategies by Lazarus and Folkman. The analysis proves that social workers who work with women who are subjected to men’s violence in intimate relationships get emotionally affected by the work and need to handle these different kinds of emotions with several strategies. The analysis also proves that emotional labor and using coping strategies is one of the social workers daily work tasks. Emotions, emotional labor, and coping strategies therefore influence the prerequisites as a whole within social work as a profession as these work assignments many times come as both invisible, non-qualifying and also, even at times, without paid salary.

Identiferoai:union.ndltd.org:UPSALLA1/oai:DiVA.org:lnu-105052
Date January 2021
CreatorsRydén, Frida, Josefsson, Klara
PublisherLinnéuniversitetet, Institutionen för socialt arbete (SA)
Source SetsDiVA Archive at Upsalla University
LanguageSwedish
Detected LanguageEnglish
TypeStudent thesis, info:eu-repo/semantics/bachelorThesis, text
Formatapplication/pdf
Rightsinfo:eu-repo/semantics/openAccess

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