Research that focuses on the relationship between job satisfaction and employee retention is of
interest to researchers in different disciplines and the intensification of these interests has
rendered the two concepts heterogeneous. Research of this nature is necessary in the discipline
Public administration, and in particular public human resource management as niche area of
specialisation. Job satisfaction, as an independent variable is complex, in that it is an outcome
of interdependent and sometimes contradicting personal and institutional factors, attributes,
characteristics or correlates. The ability of public institutions to retain employees in key
positions is dependent on the effectiveness of managers in implementing employee retention
practices. Legislation in the South African public service entrusts managers with the authority and
resources to institute employee retention practices.
Using a quantitative research method in which a specially designed research questionnaire was used
to gather data from a selected sample of respondents in the SAPS, this study creates awareness
about employees’ degree of satisfaction with SAPS’ key institutional factors. The findings reveal,
despite the SAPS having instituted practices that are key to retaining employees, key institutional
factors that the respondents are satisfied and dissatisfied with. In addition to proposing the
development and implementation of the employee retention policy and strategy, this study highlights
significant roles that managers should perform to retain employees in the SAPS and in the South
African public sector in general. / Public Administration / D.P.A.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:unisa/oai:uir.unisa.ac.za:10500/22972 |
| Date | 02 1900 |
| Creators | Mohajane, Mapome Joel |
| Contributors | Malefane, S.R., Naidoo, G. |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Thesis |
| Format | 1 online resource (xvi, 175 leaves) : color illustrations |
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