Introduction: First line managers in the public sector, are under a great pressure from both senior management, leadership, politicians and often from a large group of employees. Few studies have been made on the first-linemanagers psychosocial work environment, even though in the studies found that the manager affects their employees work environment. Aim: How first line managers in municipal elderly describes the psychosocial work environment on the basis of demand-control - support model. Methods: The study was conducted through individual interviews with six first line managers. Respondents were recruited through a strategic selection in a medium-sized municipality in Västernorrland. The interviews were conducted using an interview guide. Qualitative content analysis with an deductive approach was used as a method of interpretation of the results. Results: First line managers point out the difficulty in balancing the requirements and several managers also mentioned the importance of having clear role descriptions and objectives. Most managers experience control more or less and a wide mandate when it comes to decisions to be taken. The experience of support in their work is divided, both from the line manager and employee. In contrast, the most managers find that support from the support functions are missing. Conclusion: The results of this study show individual differences in first-line managers' perception of demands, control and support. However, there are similarities within the group studied, suggesting that all three domains are important for their psychosocial work enviroment.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:umu-103120 |
| Date | January 2015 |
| Creators | Jonsson, Sofia, Nyberg, Maria |
| Publisher | Umeå universitet, Institutionen för omvårdnad |
| Source Sets | DiVA Archive at Upsalla University |
| Language | Swedish |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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