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Previous issue date: 2008-03-25 / In this work, we analyze the implantation of the new methodology of
organizacional management adopted by the Brazilian Service of Support the Micro
and Small Companies, the SEBRAE, identified as Guided Strategically Management
for Results - GEOR. This new methodology is based on Management for Projects
that directly benefit the entrepreneurs and businessman of micro and small
companies. This model demands evaluation of concrete results, that must be
measured together with the beneficiaries, and therefore, it causes alteration in the
organizational structure of the SEBRAE. Our main objective was, therefore, to
analyze the influence of this methodology in the results showed through the reports
of management of the SEBRAE. In such a way, we used techniques of
bibliographical and documentary survey, as well as field research that involved the
accomplishment of interviews with controllers, and application of questionnaires to
the managers of projects. / Nesse trabalho, analisamos a implanta??o da nova metodologia de gest?o
organizacional adotada pelo Servi?o Brasileiro de Apoio a Micro e Pequena
Empresa, o SEBRAE, identificada como Gest?o Estrat?gica Orientada para
resultados ? GEOR. Essa nova metodologia est? baseada em Gest?o por Projetos,
que beneficiem diretamente os empreendedores e empres?rios de micro e pequenas
empresas. Esse modelo exige avalia??o de resultados concretos, que devem ser
medidos junto aos benefici?rios, e por isso, provocou altera??es na estrutura
organizacional do SEBRAE. Tivemos como objetivo principal, portanto, analisar a
influ?ncia dessa metodologia nos resultados divulgados atrav?s dos relat?rios de
gest?o do SEBRAE. Para tanto, utilizamos t?cnicas de levantamento bibliogr?fico e
documental, bem como pesquisa de campo que envolveu a realiza??o de entrevistas
com dirigentes, e aplica??o de question?rios junto aos gestores dos projetos.
| Identifer | oai:union.ndltd.org:IBICT/oai:tede2.pucrs.br:tede/6068 |
| Date | 25 March 2008 |
| Creators | Lucena, Rafael Reckziegel de |
| Contributors | Sobottka, Emil Albert |
| Publisher | Pontif?cia Universidade Cat?lica do Rio Grande do Sul, Programa de P?s-Gradua??o em Ci?ncias Sociais, PUCRS, Brasil, Faculdade de Filosofia e Ci?ncias Humanas |
| Source Sets | IBICT Brazilian ETDs |
| Language | Portuguese |
| Detected Language | English |
| Type | info:eu-repo/semantics/publishedVersion, info:eu-repo/semantics/masterThesis |
| Format | application/pdf |
| Source | reponame:Biblioteca Digital de Teses e Dissertações da PUC_RS, instname:Pontifícia Universidade Católica do Rio Grande do Sul, instacron:PUC_RS |
| Rights | info:eu-repo/semantics/openAccess |
| Relation | -7367027085764623952, 600, 600, 600, -4398000523014524731, -1988061944270133392 |
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