The first staffless library was introduced more than fifteen years ago, yet little research has been published. This study aims to contribute to our understanding of staffless libraries through semistructured interviews with library staff. The theoretical framework was inspired by the concept of “values of worth” introduced by Boltanski and Thévenot, the concept of accessibility as formulated by Buckland and the concept of nudging as formulated by Thaler and Sunstein. Content analysis with a hermeneutic approach was used to analyze the empirical material. Based on the staff's own descriptions of ambitions and working methods, five themes emerged: creating a safe room, guiding to independence, improving access, adapting to different needs and inviting to a common room. The results indicate an ambition to meet the needs of the users by introducing staffless libraries. The study also reveals some dilemmas in meeting the needs of all citizens during staffless hours.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:hb-23319 |
| Date | January 2020 |
| Creators | Nilsson, Sophie |
| Source Sets | DiVA Archive at Upsalla University |
| Language | Swedish |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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