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Evaluation methods for procurement of business critical software systems

The purpose of this thesis is to explore what software evaluation methods are currently available that can assist organizations and companies in procuring a software solution for some particular task or purpose for a specific type of business. The thesis is based on a real-world scenario where a company, Volvo Technology Corporation (VTEC), is in the process of selecting a new intellectual property management system for their patent department. For them to make an informed decision as to which system to choose, an evaluation of market alternatives needs to be done. First, a set of software evaluation methods and techniques are chosen for further evaluation. An organizational study, by means of interviews where questions are based on the ISO 9126-1 Software quality model, is then conducted, eliciting user opinions about the current system and what improvements a future system should have. The candidate methods are then evaluated based on the results from the organizational study and other pertinent factors in order to reach a conclusion as to which method is best suited for this selection problem. The Analytical Hierarchy Process (AHP) is deemed the best choice.

Identiferoai:union.ndltd.org:UPSALLA1/oai:DiVA.org:his-3091
Date January 2009
CreatorsRosén, Nils
PublisherHögskolan i Skövde, Institutionen för kommunikation och information
Source SetsDiVA Archive at Upsalla University
LanguageEnglish
Detected LanguageEnglish
TypeStudent thesis, info:eu-repo/semantics/bachelorThesis, text
Formatapplication/pdf
Rightsinfo:eu-repo/semantics/openAccess

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