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Previous issue date: 2008-12-18 / It is noticeable that pressure, tension and overwork are frequent in health professionals routine. The work related to the ward area demands deep attention and surveillance. Because of that, it is essential to have a specific look at the humanization directed at health professionals, considering that taking care of other human beings is the essence of their job. This study has
analyzed the psychic health levels, as well as the stress health professionals are submitted to, providing a debate about the humanization in 06 public hospitals (03 of them awarded by actions of humanization, and 03 not awarded)
in Rio Grande do Norte state, Brazil. A study with 126 active health professionals (doctors, nurses, psychologists, nutritionists and social workers)
in ward areas in their respective institutions was carried out. The thesis presented, with multi-disciplinary characteristic, counted on the support of statisticians (to calculate samples and data analysis), psychologists, social workers and administrators (linked to the human resources sector in each hospital). A cross-sectional study was performed, taking into consideration both
quantitative and qualitative factors. The tools used for that were a semistructured questionnaire with socio-demographic characteristics, work and humanization; Lipp's Stress Symptoms Inventory for Adults (ISSL), and the
Goldberg s General Health Questionnaire (QSG). The workers are predominantly women (84,9%), married (54,8%), between 46 and 55 years old (40,5%), working in the same institution for more than 20 years (22,2%), and between 16 and 20 years (20,6%), respectively. They work 40 hours a week (71,4%) and have multiple jobs (61,9%). Although most of these individuals global psychic health is in a good level, there are a significant number of people that is gradually getting worse concerning psychic stress (F1) showed by QSG (54,7%), and stress showed by ISSL(42,1%). Observing the categories, nurses (41,5%). Nutritionists (20,8%), doctors and social workers (18,9%), were among
the most affected. About general health (F6), 63% of the awarded hospitals and 70% of the not awarded ones, presented good health levels (ranging from 5 to 50%). It was also noticed that, in the groups mentioned above, 25 and 20% respectively, were inserted in scores between 55 to 90%, what means that they are in worsening phase. The fact that the hospital is awarded or well recognized
doesn t interfere in health professionals stress level and in their psychic health. Through what was heard from these individuals, it was possible to verify that
they know little about humanization, once few of them identify or know that the service they offer is in an adoption process by Ministerial Policies. It was also
detected the necessity of developing actions aimed at worker s health. Such results showed the importance of have more investments in programs that are directed to workers well-being, because they deal with other people s health and it is known that it is difficult for them to offer high-quality assistance if there are not suitable physical, psychological and material conditions to help them develop their jobs. As a warning, it is fair to say that investments in actions that provide humanized care to health professionals, mainly concerning preventive
care for their health and life quality in their work / Observa-se que press?o, tens?o e sobrecarga de trabalho s?o uma constante na rotina dos profissionais de sa?de. O trabalho vinculado ao setor de enfermaria exige aten??o e vigil?ncia. Neste sentido, torna-se pertinente um olhar espec?fico ? humaniza??o direcionada ao profissional de sa?de, j? que este tem em seu of?cio o cuidar do outro. Este estudo analisou os n?veis de sa?de ps?quica e stress dos profissionais de sa?de abrindo um debate sobre a
humaniza??o em 06 hospitais p?blicos (03 premidos pelas a??es de Humaniza??o e 03 n?o premiados) no Estado do Rio Grande do Norte, Brasil. Foi realizado um estudo com 126 profissionais de sa?de (m?dicos, enfermeiros, psic?logos, nutricionistas e assistente sociais), atuantes no setor
de enfermaria nas respectivas institui??es. A Tese apresentada de car?ter multidisciplinar contou com o apoio de estat?sticos (para o c?lculo amostral e an?lise dos dados), psic?logos, assistente social e administradores (vinculados
ao setor de pessoal de cada hospital). Foi efetivado um estudo de delineamento transversal, de natureza quantitativa e qualitativa. Como instrumentos, foram utilizados: um question?rio semi-aberto constando caracter?sticas s?cio-demogr?ficas, de trabalho e humaniza??o; o Invent?rio de
Sintomas de Stress para Adultos de LIPP (ISSL), e; o Question?rio de Sa?de Geral de Goldberg (QSG). Os trabalhadores s?o predominantemente mulheres (84,9%), casados (54,8%), apresentando idades de 46 a 55 anos (40,5%), cujo tempo de servi?o na institui??o permeia entre acima de 20 anos (22,2%) e 16 a 20 anos (20,6%) respectivamente. Contam com uma carga hor?ria de trabalho
de 40 horas semanais (71,4%), al?m de apresentar m?ltiplos v?nculos de trabalho (61,9%). A sa?de ps?quica global dos sujeitos encontra-se em um n?vel bom, no entanto, tamb?m h? indiv?duos em n?mero significativo de processo de agravamento tanto no stress ps?quico (F1) apresentado pelo QSG (54,7%) quanto pelo stress demonstrado pelo ISSL (42,1%). Ao observar as categorias, os enfermeiros (41,5%), nutricionistas (20,8%), m?dicos e assistentes sociais
(18,9%) estiveram entre os mais atingidos. Analisando os grupos de hospitais que apresentaram uma boa sa?de geral - F6, (com escores entre 5 a 50%) estavam 63% do grupo de hospitais premiados e 70% do grupo de hospitais n?o premiados. Percebe-se que o fato do hospital ser premiado, ou
reconhecido n?o interfere no n?vel de stress e na sa?de ps?quica do profissional de sa?de. Quanto aos discursos dos sujeitos foi poss?vel constatar um baixo conhecimento sobre o tema da humaniza??o, de modo que poucos identificam
ou sabem que o servi?o ao qual assiste est? em processo de ado??o a uma Pol?tica Ministerial. Detectou-se tamb?m a necessidade de a??es voltadas a sa?de do trabalhador. Tais resultados apontaram para a necessidade de se investir mais em programas direcionados ao bem-estar dos profissionais que
lidam diretamente com a sa?de das outras pessoas, visto que se torna muito dif?cil a estes sujeitos oferecer um atendimento de qualidade quando n?o se disp?e de condi??es f?sicas, psicol?gicas e materiais para o desempenho de suas fun??es. Cabe o alerta para investimentos em a??es que busquem um
cuidado humanizado ao profissional de sa?de principalmente quanto ao enfoque preventivo para sua sa?de e qualidades de vida no trabalho
| Identifer | oai:union.ndltd.org:IBICT/oai:repositorio.ufrn.br:123456789/13140 |
| Date | 18 December 2008 |
| Creators | Oliveira, Luciana Carla Barbosa de |
| Contributors | CPF:18112900434, http://lattes.cnpq.br/2021670670663453, Carneiro, Clarisse, CPF:23156325368, http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4781674Y2, Ara?jo, Tereza Cristina Cavalcanti Ferreira de, CPF:27525520178, http://lattes.cnpq.br/9867515286058916, Alves, Maria do Socorro Costa Feitosa, CPF:15590097487, http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4788255Y3&dataRevisao=null, Torres, Gilson de Vasconcelos, CPF:51326728415, http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4708368Z6&dataRevisao=null, Maia, Eul?lia Maria Chaves |
| Publisher | Universidade Federal do Rio Grande do Norte, Programa de P?s-Gradua??o em Ci?ncias da Sa?de, UFRN, BR, Ci?ncias da Sa?de |
| Source Sets | IBICT Brazilian ETDs |
| Language | Portuguese |
| Detected Language | English |
| Type | info:eu-repo/semantics/publishedVersion, info:eu-repo/semantics/doctoralThesis |
| Format | application/pdf |
| Source | reponame:Repositório Institucional da UFRN, instname:Universidade Federal do Rio Grande do Norte, instacron:UFRN |
| Rights | info:eu-repo/semantics/embargoedAccess |
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