The purpose of this study is to explore how social workers in financial assistance describe their work situation. The aim is also to investigate how social workers in financial assistance describe their discretion and whether there is a relationship between their work situation and discretion. A qualitative method in the form of six semi-structured interviews has been used to obtain relevant empirical data for our study. We interviewed six social workers in the field of financial assistance with different levels of experience. The social workers who participated work either in the financial assistance intake unit or ongoing financial assistance for clients of varying ages who apply for continued financial assistance each month. Our study shows that social workers in financial assistance have different definitions of discretion. The first definition of discretion implies that social workers' discretion is created and adjusted by various factors such as laws, management and supervisors, personal preferences and clients. The second definition describes discretion as a right that comes with working as a social worker on financial assistance and implies that discretion is explored and tested in the work by the social worker himself. Our study also shows that the work situation of a social worker in financial assistance and their discretion influence each other. Greater discretion has a positive effect on the social worker's work situation and limited discretion has the opposite effect. A heavy workload and lack of time, while management and supervisors try to impose constraints on the social worker, have a negative impact on a social worker's discretion. This in turn leads to stress for social workers in financial assistance. The results of the study also show that factors such as experience and room for interpretation of the law increase the discretion, which contributes to a more positive attitude towards social workers’ work situation.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:mau-57696 |
| Date | January 2022 |
| Creators | Mehmeti, Arian, Abdiweli, Said |
| Publisher | Malmö universitet, Institutionen för socialt arbete (SA) |
| Source Sets | DiVA Archive at Upsalla University |
| Language | Swedish |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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