<p>This study has been executed at the Public Employment Office, an institution that has been</p><p>subject for much debate during the last couple of years. The government has instructed the</p><p>Labour Market Board to change the Public Employment Office toward a more effective</p><p>organization. This study examines one of the Public Employment Offices that are included in a</p><p>pilot project that aims to improve and develop work methods with the objective to become a</p><p>more service minded organization. From this starting point we have investigated which effect this</p><p>organizational change has had on the employee within this organization and within the pilot</p><p>project. In addition we investigate whether attitudes of the unemployed has an effect on the</p><p>staff´s work situation. In connection to this we seek to produce proposals of how to improve the</p><p>work situation for the staff. The purpose of the study is thus to map out the staff´s experience of</p><p>the work situation within the pilot project. Our intention has been to comprehend the complex</p><p>reality of an agent at the Public Employment Office. To create a basis for our analysis and to be</p><p>able to answer the questions at issue, we apply theories regarding organizational change, learning</p><p>and health. The main results of this study indicate that learning has increased at the workplace.</p><p>The results also indicate that the new, more service minded work methods increase the demands</p><p>on the agents to be able to handle social relations with unemployed and with colleagues. Finally</p><p>we find that though agents have a high workload they find their work to be stimulating.</p>

This study has been executed at the Public Employment Office, an institution that has been subject for much debate during the last couple of years. The government has instructed the Labour Market Board to change the Public Employment Office toward a more effective organization. This study examines one of the Public Employment Offices that are included in a pilot project that aims to improve and develop work methods with the objective to become a more service minded organization. From this starting point we have investigated which effect this organizational change has had on the employee within this organization and within the pilot project. In addition we investigate whether attitudes of the unemployed has an effect on the staff´s work situation. In connection to this we seek to produce proposals of how to improve the work situation for the staff. The purpose of the study is thus to map out the staff´s experience of the work situation within the pilot project. Our intention has been to comprehend the complex reality of an agent at the Public Employment Office. To create a basis for our analysis and to be able to answer the questions at issue, we apply theories regarding organizational change, learning and health. The main results of this study indicate that learning has increased at the workplace. The results also indicate that the new, more service minded work methods increase the demands on the agents to be able to handle social relations with unemployed and with colleagues. Finally we find that though agents have a high workload they find their work to be stimulating.

<p>This essay investigates the work situation for teacher educators at a university with focus on the subject areas education, research and administration. The research questions contain the work situation the teacher educators have, how they apprehend it, and how they find their position within the work organisation. Six interviews have been executed at the teacher education at a university. Some of the results from the investigation indicate that the teacher educators find education to be very a very demanding work and that the split of work during the academic year is uneven. The work with administration before and after the education, for example work with syllabuses and descriptions for courses, are activities demanding much time. In the work situation the teacher educators find themselves to be in a hard situation of work with few possibilities to get help from other teacher educators. A possible solution could be to work more in teams. Team learning in a learning organisation could reduce the time pressure in the teacher education, and possibly be a source of inspiration for the students in their future profession.</p>

This essay investigates the work situation for teacher educators at a university with focus on the subject areas education, research and administration. The research questions contain the work situation the teacher educators have, how they apprehend it, and how they find their position within the work organisation. Six interviews have been executed at the teacher education at a university. Some of the results from the investigation indicate that the teacher educators find education to be very a very demanding work and that the split of work during the academic year is uneven. The work with administration before and after the education, for example work with syllabuses and descriptions for courses, are activities demanding much time. In the work situation the teacher educators find themselves to be in a hard situation of work with few possibilities to get help from other teacher educators. A possible solution could be to work more in teams. Team learning in a learning organisation could reduce the time pressure in the teacher education, and possibly be a source of inspiration for the students in their future profession.

Fifty employees at a local industrial company answered a questionnaire about coping strategies and personality traits. One purpose of the study was to investigate if officials and public employees used different coping strategies in stressful work situations. Another purpose of the study was to investigate if there was a relationship between the personality traits of the officials and the public employees and their chosen coping strategies. Ten Item Personality Inventory and Brief COPE were used to examine personality traits and coping strategies respectively. The results showed a difference in exhibited personality traits where conscientiousness was higher among the official employees than the public employees. The results showed no clear relationship between selected coping strategies and employee personality traits when dealing with stressful situations.

This essay is about dogs that visit is used, whitin care of elderly. The dogs found caretakers once a week and one hour at a time. The focus has been placed on the dogs that go to the municipality's special accommodation and the research was done in a medium-sized municipality in Sweden. The focus of the narrowing of the work was done to the work situation for care staff to assess the impact of the visits the dogs presence. It was distributed questionnaires answered by care staff in which it concluded their visit to the dog's presence felt and how it impacted the situation. There has been much previous research done on how dogs affect the elderly in care. This has been done to see if the care staff perceive the same thing, and in turn experience any possible help of visiting dogs. What emerged in this study is that most are in favor of visits dog and they're older. The majority of respondents agreed that their work situation has become neither better nor worse then visit the dogs started to meet caretakers. This may be due to visit the dog is not enough time on site at each visit. Even the fact that care staff are not practicing with the caretakers memory to get them to remain in the state of mind that research shows that the older gets in. These can have an impact on how care staff perceive a possible means in visits of the dog.

Kontorsmiljön kan variera beroende på arbetsplats, därför anses det viktigt att studera hur den fysiska kontorsmiljön kan påverka arbetstagarnas trivsel, gemenskap och arbetssituation. Tidigare forskning har visat att faktorer så som antal personer som delar kontorsrum eller individens möjlighet till att sitta avskilt kan ha en påverkan på arbetstagarens känsla av sammanhang i sitt arbete. Till och med arbetstagarens upplevelse av kontorets luftkvalitet och belysning har visat påverka arbetstagarnas beteenden i arbetet. I januari 2016 bytte arbetstagarna inom Hälso- och Sjukvårdssektorn i en av Göteborgs stads stadsdelsförvaltningar kontorslokaler, de flyttade från kontorslokaler i ett äldreboende till ett av kommunens kontorslokaler. Syftet med denna studie var att få en bättre förståelse över hur deras nya kontorsmiljö kan ha påverkat arbetstagarnas arbetssituation samt känsla av gemenskap och trivsel. Studien genomfördes med hjälp av kvalitativa intervjuer med nio av Hälso- och Sjukvårdssektorns medarbetare samt en mindre observation av den fysiska arbetsmiljön i deras nya kontorslokaler. De mest framträdande slutsatserna som drogs i studien var att det nya kontoret bidrog till att alla sektorns funktioner nu delar kontorslokal. Något som haft en stark påverkan på arbetstagarnas arbetssituation, gemenskap och trivsel. Då de nu fått en förbättrad kommunikation   mellan funktionerna, vilket även bidragit till bättre förutsättningar för samarbete. Studiens resultat visade även att kontorens storlek, struktur och fysiska attribut hade en påverkan av arbetstagarens känsla av sammanhang, genom att skapa bättre förutsättningar för ordning, kontroll och samarbete. / The office environment can variate in different workplaces, therefore it’s important to research how much the physical office environment can influence the employees’ work situation and feeling of community and wellbeing. Previous research has shown that factors such as the amount of people in an office space or the possibility to privacy can influence the employees’ sense of coherence in their work. Even the employees’ experience of the air quality and light has been shown to affect the employees’ behavior at work. In January of 2016 the employees at the Health Care sector in one of the city districts in Göteborgs stad moved their offices, from offices in an old retirement home to a county office building. The purpose of this research is to get a better understanding of how the new office environment have influenced the employees’ experience in regards to their new work situation and feeling of community and wellbeing. The research was conducted with the help of quality based interviews with nine employees and a small observation of the physical work environment at the Heath Care sector’s new office spaces. The major findings in this study showed that the new closeness, were the different functions within the sector now share the same office space, has had a clear influence on the employees work situation and feelings of community and wellbeing. Where the communication between the functions has improved, something that also has improved their conditions for cooperation. The study also showed that the size, the structure and the physical attributed of the office space has had an influence on the employees’ sense of coherence, by creating better conditions for organization, control and cooperation.

The municipal social services under the Social Services Act is responsible for the municipality’s citizens, but is at risk because of the situation in social services as social secretaries choose professions other than the exercise of authority. Social service work may be compromised on the basis that there will be a heavy workload for those social secretaries that stays when there are not enough resources. How social secretaries experience control in their work affects the way to trade and manage their work situation and the perceived control may be a discretion. The purpose of this study was to investigate how social secretaries perceive their work situation. The study was conducted based on a qualitative method and consisted of interviews of five social secretaries that all work in the same municipality. It was revealed from the qualitative content analysis that the social secretary job situation may seem complicated and the social secretaries tend to ”end up trapped” on the basis o fits position between the organization and the client. The conclusion of the study show that social secretaries work situation is characterized by frustration, both from the client and from the social secretaries own frustration to feel limited in their role as street-level bureaucrat. The framework constituting the discretion consists of organizational and social factors that the social secretaries needed to relate to. The discretion was perceived limited but constituted mainly a security in the complex work. / Kommunens socialtjänst har enligt socialtjänstlagen det yttersta ansvaret för kommunens medborgare, men detta riskeras på grund av den situation som råder inom socialtjänsten då socialsekreterare väljer andra yrken än myndighetsutövningen. Socialtjänstens arbete kan äventyras utifrån att det blir en hög arbetsbelastning för de socialsekreterare som arbetar kvar och att resurserna inte räcker till. Hur socialsekreterare upplever kontrollen i arbetet påverkar deras sätt att handla och hantera sin arbetssituation och den upplevda kontrollen kan utgöras av ett handlingsutrymme. Syftet med studien var att undersöka hur socialsekreterare upplever sin arbetssituation. Studien genomfördes utifrån en kvalitativ metod och bestod av intervjuer av fem socialsekreterare som arbetar inom samma kommun. Det framkom av den kvalitativa innehållsanalysen att socialsekreterares arbetssituation kan upplevas som komplicerad och att socialsekreterare tenderar att ”hamna i kläm” utifrån sin position mellan organisationen och klienten. Slutsatsen av studien visar att socialsekreterarnas arbetssituation präglas av frustration, dels från klient och dels från socialsekreterarnas egen frustration i att känna sig begränsad i sin roll som gräsrotsbyråkrat. Ramen som utgör handlingsutrymmet består av organisatoriska och sociala faktorer som socialsekreterarna behövde förhålla sig till i arbetet. Handlingsutrymmet upplevdes begränsat men utgjorde till största del en trygghet i det komplicerade arbetet.

Intresset för och inhyrning av bemanningskonsulter har ökat som en del av företags försök att bli flexiblare med arbetsstyrkan. Dock är bemanningsbranschen ung och forskning kring konsultyrket utifrån konsultens perspektiv anser vi vara begränsad. Studiens syfte var att bidra till ökad kunskap om konsultyrket genom en empirisk undersökning där intervjuer med bemanningskonsulter utförts. Forskningsfrågan var: Hur upplever konsulter från bemanningsföretag sin arbetssituation hos kundföretag? Studien har inspirerats av ett kvalitativt förhållningssätt och empiri samlades in genom semistrukturerade intervjuer med sex respondenter som har erfarenheter från konsultyrket. Ansatsen i studien bedrevs deduktivt eftersom vi läst in oss kring ämnesområdet innan empirisk data samlades in. Utifrån tidigare forskning antog vi att konsultens upplevda arbetssituation påverkades antingen positivt eller negativt utifrån tre faktorer: Vilka förväntningar som finns på dem samt hur de behandlas av kundföretaget och kollegorna, vilka är anledningarna till att konsultyrket väljs samt deras arbetstillfredsställelse utifrån känslan av kontroll över arbetssituationen och relationerna inom kundföretaget. För att tolka det empiriska materialet användes tolkningsmodellen från den teoretiska referensramen. Meningar och ord i det transkriberade materialet markerades för att sedan jämföras med tidigare forskning och på så sätt finna samband och motsägelser. Vår slutsats var att konsulterna upplever sin arbetssituation antingen positivt eller negativt först och främst beroende på vilka förväntningar de har på yrket och uppdraget de anlitas för. Dessa förväntningar påverkas sedan av andra faktorer, som kundföretagets avsikt med att använda konsulten, hur mycket de involveras och hur väl de behandlas av både ledning, chefer samt kollegor. Beroende på vilka förväntningar konsulten har, får de andra faktorerna mer eller mindre påverkan på den upplevda arbetssituationen. / The interest for and hiring of consultants from temporary working agencies have increased as a part of companies' attempts to become more flexible with the workforce. The temporary staffing industry is yet young and we consider the research around the consultant profession limited, based on the consultants perspective. The purpose of this study was to increase knowledge about the consultant profession through an empirical research based on interviews with temporary agency workers. The research question was: How do consultants from temporary work agencies experience their work situation at client companies? This was a qualitative study and empirical data was collected through semi-structured interviews with six respondents who has experience from the consultant profession. The study had a deductive approach as we had read about the subject area before the collection of data. From previous research we assumed that the experienced work situation by the consultants was affected either positive or negative by three factors: Which expectations and how they are treated by the client company and by their colleagues, which are the reasons to choose the consultant profession, and their job satisfaction based on the impression of control over the work situation and the relations within the client company. To translate the empirical material the analysis model from the theoretical framework was used. Sentences and words from the transcribed material were marked and then compared with previous research and thus find connections and contradictions. Our conclusions were that the consultants experience their work situation either positive or negative primarily depending on which expectations they have on the profession and the assignment they are hired for. These expectations then affect the other factors, as the client company’s intention to use the consultant, how involved they are and how well they are treated by executives, managers and colleagues. Depending on which expectations the consultant has, the other factors have more or less impact on the experienced work situation.

The aim of this study is to investigate how stress affects nurses in Luleå Kommun. The questions regarding this issue are;” Does stress affect the quality of the task?” and” How does stress affect the motivation nurses feel at work”. Qualitative data methods have been used. This is evident through the ten semi-structured interviews given to participating nurses employed within Luleå kommun. These interviews were subsequently processed through a thematic method of analysis. This approach is abductive, as the information has been collected and construed via empirical data and theory. The results show that the respondents felt their departments were short-handed. As a result, their work settings were perceived as stressful. Due to this high-stress environment, the respondents also felt that the support from their colleagues was of greater importance than the support from their management team. Due to the lack of staff, the contact between the management team and the employees was scarce. Further analysis of the results found that everyone serving in the hospital had the same basic idea and willingness to help individuals to a healthy life. Conclusively, if the same determination is shown, particularly from management team, to assist in a healthy working climate, through an increase in staff and more direct support given to employees, stress will most certainly be reduced in employees. / Syftet med studien är att undersöka hur stress påverkar sjuksköterskor i Luleå kommun. Frågeställningarna lyder därmed följande: ”på vilket sätt påverkar stress utförandet av arbetsuppgifterna?” och ”På vilket sättpåverkar stress sjuksköterskans arbetsmotivation?”. Metoden var av kvalitativ karaktär då den består av tio semistrukturerade intervjuer med sjuksköterskor som är verksamma inom Luleå kommun. Resultatet visar att respondenterna upplever en stor underbemanning på avdelningarna. Som följd upplevs deras arbetssituation som stressfull. På grund av rådande situation upplever även respondenterna att stödet från kollegorna är av större betydelse än den från ledningen. Detta då kontakten med cheferna är bristfällig då tiden inte räcker till. Slutligen framkommer det att stressen påverkar både motivation och utförande av arbetsuppgifter hos sjuksköterskorna. Det visas genom bristande noggrannhet av arbetsuppgifter då tiden inte räcker till. Således påverkas även motivationen negativt.