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Darbuotojų požiūris į kokybės sistemos diegimą / Personnel‘s Attitude Towards the Implementation of the Quality System in a Hospital

Public Health Management
Personnel‘s Attitude Towards the Implementation of the Quality System in a Hospital
Reda Ambrazeviciene
Scientific adviser Dr. Ilona Buciuniene
Kaunas Medical University, Public Health Faculty, Department of Social Medicine.- Kaunas, 2005.-75 p.
Aim of the work. To analyse personnel‘s attitude towards the implementation of the quality system in a hospital.
Tasks. To estimate the level of the personnel participation in the implementation of the quality system and the attitude toward patients; as well as participation in the process of health care provision; to find out personnel’s attitude towards the main quality system’s documents that describe the work process; to give the recommendations of how to improve the implementation of the quality system in the surgery departments in hospitals.
Methodics of the Research. Object of the research – personnel‘s of the surgery departments attitude towards quality improvement. Research methods – analysis of the newest Lithuanian and foreign scientific literature and juridical documents, questioning the personnel. Questionnaire was given to personnel members at the surgery department; the return rate was 69,93 per cent. Methods of the statistical analysis – statistical significance of the data was measured by the criteria χ², number of the freedom degree (df) and the statistical significance. Responses to the questions and statements were analysed by the method of averages. Difference between several different... [to full text]

Identiferoai:union.ndltd.org:LABT_ETD/oai:elaba.lt:LT-eLABa-0001:E.02~2005~D_20050615_145110-49094
Date15 June 2005
CreatorsAmbrazevičienė, Reda
ContributorsBučiūnienė, Ilona, Petrauskienė, Jadvyga, Misevičienė, Irena, Kalėdienė, Ramunė, Kaunas University of Medicine
PublisherLithuanian Academic Libraries Network (LABT), Kaunas University of Medicine
Source SetsLithuanian ETD submission system
LanguageLithuanian
Detected LanguageEnglish
TypeMaster thesis
Formatapplication/pdf
Sourcehttp://vddb.library.lt/obj/LT-eLABa-0001:E.02~2005~D_20050615_145110-49094
RightsUnrestricted

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