In the ever-changing environment, the mobile business market is burgeoning nowadays.In order to extend their management to end users, most enterprises decide to adopt mobility.During adoption, the greatest challenge happens to employees who are forced to make use of mobile equipment. What will affect employees when they are to accept new technological equipment? What is the implication of management? How should enterprises assist their employees when introducing new technology? Against the backdrop, more emphasis should be put on the study of user acceptance in order to enhance the benefits of new systems.
At present, studies and theories concerning information technology acceptance are mostly applied to personal computers and systems, but seldom to mobility. In the filed of technology acceptance, numerous theoretical models have been established; however, each model is different from one another in constructs, variables and factors. As a result, based on the Unified Theory of Acceptance and Use of Technology (UTAUT), this Study discusses those factors that influence mobile staffers of the case study about PDA mobile system and equipment adoption. By means of literature collection and sorting, this Study adopts questionnaires to inspect a total of 185 mobile staffers of the case study. Because this Studyhas included all mobile staffers of the case study, the findings will make great contributions toboth the case study and relevant industries.
According to the findings, Performance Expectancy, Social Influence, and Facilitating Conditions prove to be major influential factors of Behavioral Intention, while Effort Expectancy is not directly related to Behavioral Intention. In the analysis of moderators, this Study finds out that experience, educational background and age of users have apparent moderating effects on various paths of the model.
As for the implication of management, in order to strengthen mobile staffers¡¦ intention to use new systems and to increase system benefits, enterprises should first promote the usage of new systems, communicate with and encourage their employees when introducing new systems. Second, enterprises should better the quality and quantity of vocational trainings.Third, new systems should be equipped with functions which help mobile staffers improve their performance. Fourth, new systems should be easy to use and learn according to different designs for usage. In addition, mobile staffers should realize those benefits which new systems offer, and have more opportunities to practice using new systems. Therefore, mobile staffers can have higher perception of Performance Expectancy, Effort Expectancy, Social Influence, and Facilitating Conditions concerning new systems. As for the analysis of moderators, this Study finds out that the variable of Social Influence has a strong indirect relationship to mobile staffers who are older, graduated from senior high school, or have worked for over 12 years. Hence, the management level should educate and encourage the above-mentioned staffers, in order to enhance their intention to use new systems.
| Identifer | oai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0716107-121330 |
| Date | 16 July 2007 |
| Creators | Chen, Yung-Yuan |
| Contributors | Wen-Hsiung Wu, Chin-Fu Ho, Yi-Ming Tai |
| Publisher | NSYSU |
| Source Sets | NSYSU Electronic Thesis and Dissertation Archive |
| Language | Cholon |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0716107-121330 |
| Rights | not_available, Copyright information available at source archive |
Page generated in 0.0022 seconds