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Pacientų nuomonė apie vaikų reabilitacijos centro tiekiamas paslaugas / Patients opinion about services providet at the children rehabilitation centre

Aim of the study. To estimate patients’ opinion about the services provided at the children rehabilitation centre.
Methods. An anonymous questionnaire survey was carried out at Kačerginė children rehabilitation centre from June until December of 2005. 197 patients (10-17 years old) participated in the survey. Statistical analysis was performed using the statistical package SPSS 9.0 for Windows. The associations between the variables were tested by Chi squared test and z criterion. Differences between means of two independent samples were evaluated using a criterion of Mann-Whitney. The strength of the association between rank variables was assessed by the application of the Spearman correlation coefficient.
Results. The majority of patients (77%) at the children rehabilitation centre were satisfied with the provided services and with the variety and number of provided medical services (82%). The staff (especially physicians) was evaluated better than physical, emotional environment, and regimen. Girls evaluated emotional and physical environment, and especially learning, more critically than boys. Younger patients in comparison to older ones better evaluated the staff and physical environment. The major part (75%) of the patients indicated that during the course of treatment their health improved, more than a half of them (60%) would like to come back to the rehabilitation centre, and 63.3% of them would recommend it to their friends. There was no significant difference... [to full text]

Identiferoai:union.ndltd.org:LABT_ETD/oai:elaba.lt:LT-eLABa-0001:E.02~2006~D_20060613_142945-56852
Date13 June 2006
CreatorsRudzinskienė, Jūratė
ContributorsPetrauskienė, Jadvyga, Kalėdienė, Ramunė, Gendvilis, Stasys, Kairys, Jonas, Bučiūnienė, Irena, Misevičienė, Irena, Tamošiūnas, Abdomas, Kaunas University of Medicine
PublisherLithuanian Academic Libraries Network (LABT), Kaunas University of Medicine
Source SetsLithuanian ETD submission system
LanguageLithuanian
Detected LanguageEnglish
TypeMaster thesis
Formatapplication/pdf
Sourcehttp://vddb.library.lt/obj/LT-eLABa-0001:E.02~2006~D_20060613_142945-56852
RightsUnrestricted

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