Thesis (MA)--University of Stellenbosch, 2000. / ENGLISH ABSTRACT: Owing to the dramatic change in the South African political and economic
environment during the last few years, it seems more important than ever for
upper level management in organizations to be aware of the sources which
encourage and discourage their middle level managers to strive to implement the
organizational goals. The focus of this study is on male and female middle level
managers, and as no documented South African study based on such a sample
group could be found, the study is largely investigativeby nature.
The general aim of the study is to investigate the different attitudes and
perceptions of men and women with regard to sources of job satisfaction,
sources which contribute to job dissatisfaction, and job stress. In this regard it
was decided to make use of triangulation by which qualitative and quantitative
research methods are used. Thematic analysis is used on the qualitative level to
identify the possible sources of job satisfaction, dissatisfaction and job stress.
This method is quantitatively supported by a determination of the frequencies
and percentages of subject responses by means of semi structured interviews.
Although certain limitations are identified in the study, significant differences were
found in the quantitative data with regard to the causes of job satisfaction and
dissatisfaction between men and women. The causes of job stress seems to be
similar for both sexes. On a qualitative level it was found that the experience of
success is rated as the most important source of job satisfaction and that
interpersonal relationships are the most significant source of job dissatisfaction.
Further it seems that work expectations / demands are the major source of job
stress for the subjects. / AFRIKAANSE OPSOMMING: Omdat die Suid-Afrikaanse politieke- en ekonomiese omgewing die afgelope
paar jaar geweldig verander het, blyk dit noodsaakliker as ooit te wees dat die
topbestuur van organisasies bewus sal wees wat hul werkers - in die besonder
middelvlakbestuurders- aanmoedig, maar ook ontmoedig om organisatoriese
doelwitte na te streef en te implementeer. Die fokus van hierdie studie is op
manlike en vroulike middelvlakbestuurders. Aangesien daar geen
gedokumenteerde studies rakende die bronne van werksatisfaksie én werkstres
by middelvlakbestuurders in die bedryf onderneem is nie, is die studie tot 'n groot
mate ondersoekend van aard.
Die algemene doelstelling van die studie is om ondersoek in te stel na die
verskillende houdings en persepsies van mans en dames rakende
werksatisfaksie, bronne wat bydra dat werksatisfaksie nie ervaar word nie, en
werkstres. In dié verband is besluit om van triangulasie gebruik te maak, dit wil
sê van kwalitatiewe- en kwantitatiewe navorsingsmetodes. Op die kwalitatiewe
vlak word tematiese analise gebruik om potensiële bronne van werksatisfaksie,
dissatisfaksie en werkstres te identifiseer. Hierdie metode word verder
kwantitatief ondersteun deur 'n bepaling van frekwensies en persentasies van
subjekte se response wat uit semi-gestruktureerde onderhoude verkry is.
Alhoewel daar heelwat beperkings in die studie geïdentifiseer is, is daar uit die
kwantitatiewe data gevind dat daar 'n verskil is in die bronne van werksatisfaksie
en dissatisfaksie by mans en dames. Die bronne van werkstres is egter
dieselfde vir beide geslagte. Op 'n meer kwalitatiewe vlak blyk dit dat die
ervaring van sukses die grootste bron van ....werksatisfaksie is en dat
interpersoonlike verhoudings die bron is wat die meeste bydra tot dissatisfaksie.
Verder blyk dit dat werksverwagtinge / -eise die grootste bron van werkstres vir
die subjekte is.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:sun/oai:scholar.sun.ac.za:10019.1/51848 |
| Date | 12 1900 |
| Creators | Strydom, Sonja Catherine |
| Contributors | Meyer, J. C., Stellenbosch University. Faculty of Arts and Social Sciences. Dept. of Psychology. |
| Publisher | Stellenbosch : Stellenbosch University |
| Source Sets | South African National ETD Portal |
| Language | af_ZA |
| Detected Language | English |
| Type | Thesis |
| Format | 298 p. : ill. |
| Rights | Stellenbosch University |
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