The relationship between job characteristics, work wellness and work-related flow of call centre agents in an insurance company / Joline Swart

Description

Thesis (M.Com. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2007.

Links & Downloads

1. http://hdl.handle.net/10394/1315

Tags

Call centres

Job demands

Job resources

Burnout

Work engagement

Work-related flow

Additional Fields

Identifer	oai:union.ndltd.org:NWUBOLOKA/oai:dspace.nwu.ac.za:10394/1315
Date	January 2006
Creators	Swart, Joline
Source Sets	North-West University, South Africa
Detected Language	English
Type	Thesis