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An assessment of accessibility to social welfare services of the Department of Social Development : the case study of Shakung Village, Limpopo Province, South Africa

Thesis (MPAM.) -- University of Limpopo, 2021 / The aim of the study was to assess the implementation of accessibility of social
welfare services of the Department of Social Development in Shakung Village,
Limpopo province. The objectives of the study were to examine the effectiveness of
the implementation on the accessibility of social welfare services by the Department
of Social Development, investigate challenges of the implementation on the
accessibility of social welfare services by the Department of Social Development and
assess the access level that beneficiaries have on social welfare services in the
Shakung Village in Limpopo province, South Africa.
The study was qualitative and the researcher used a case study research design.
The data was collected through the semi-structured face-to-face interview from
fourteen (14) beneficiaries of social welfare services and five (05) Social workers
working for the Department of Social Development at Moroke Social work Office and
analysed following Creswell (1998)’s steps of analysis. The study sample size was
nineteen (19) respondents which were reached through purposive sampling with
non-probability used as a sub-type.
The study findings indicate that the implementation on the accessibility of social
welfare services is beneficial and improves their social lives of beneficiaries of social
welfare services; the level of satisfaction is good concerning the response to the
experiences that beneficiaries of social welfare have on the implementation of
accessibility of social welfare services, the role of the Department of Social
Development when addressing challenges faced by beneficiaries concerning the
implementation on the accessibility of social welfare services is not fully prominent,
beneficiaries travel a long distance to Moroke office approximately 20 km to access
social welfare services; beneficiaries of social welfare services have no support
systems while facing the challenges and social workers have limited resources while
facilitating the implementation on the accessibility of social welfare services.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:ul/oai:ulspace.ul.ac.za:10386/3784
Date January 2021
CreatorsMaluleke, Enoch
ContributorsZwane, E.
Source SetsSouth African National ETD Portal
LanguageEnglish
Detected LanguageEnglish
TypeThesis
Formatix,102 leaves
RelationPDF

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