South Africa bears the largest burden of children living with HIV in Sub-Saharan Africa, with 450 000 of the continent's over 3 million children living with HIV estimated to be in the country (UNAIDS, 2013:87). Children living with HIV have various intrinsic biopsychosocial needs, and the meeting of these needs within drop-in-centres is primarily the responsibility of Social Auxiliary Workers, a ?frontline? category of social welfare workforce whose roles are viewed as critical in enabling the identification and facilitation of provision of health and other services. The study was informed by a concern that, in spite of their envisaged roles, Social Auxiliary Workers have very limited paediatric HIV knowledge, skills and experience. The goal of the study was to explore the perceptions of Social Auxiliary Workers on their role and competencies in addressing biopsychosocial needs of children living with HIV at drop-in-centres. The researcher conducted this study from a qualitative approach. The study was applied in a natural setting and a collective case study design was utilised. The work experiences of a purposive sample of participants that was randomly sampled were gathered by means of semi-structured one-on-one interviews. A total sample of 10 participants was drawn from a pool of 40 Social Auxiliary Workers who were employed in 18 drop-in-centres that are in Sedibeng District Municipality. The study's findings indicate that children living with HIV had many complex biological, psychological and social needs that were exacerbated by stigma, discrimination and non-disclosure of the children's HIV status by parents. This created underlying debilitating barriers for Social Auxiliary Workers to efficiently identify, and get children into treatment, care and social support services. The findings also revealed that Social Auxiliary Workers had limited, non-standardised and highly imperceptible HIV knowledge and skills to competently work with children living with HIV. Furthermore, findings showed that Social Auxiliary Workers face institutional and resource challenges that stem from poverty, insufficient financial resources within drop-in-centres and lack of structured large scale programmes to mobilise and educate communities on children and HIV. The study concluded that many of the biopsychosocial needs that children living with HIV face are not being comprehensively and sustainably addressed as Social Auxiliary Workers are not effective in their role, amongst other things, due to lack of skills and knowledge on how to address factors that contribute to the exclusion; and consequently, disproportionate low access of services by children living with HIV. The study proposes the training and capacitation of Social Auxiliary Workers on paediatric HIV so as to increase the depth and breadth of services rendered to children living with HIV. It is also important that regular and on-going supervision and debriefing opportunities for Social Auxiliary Workers should be strengthened to promote optimal consolidation of skills and knowledge. The provision of simplified practice guidelines and procedures should also be prioritised in order to ensure consistency in understanding amongst Social Auxiliary Workers of their role and obligations. Furthermore, it is recommended that Government and the Department of Social Development should consider scaling-up funding for drop-in-centres as well as implementation of HIV-related stigma and discrimination mitigation programmes in communities. / Mini Dissertation (MSW)--University of Pretoria, 2016. / Social Work and Criminology / MSW / Unrestricted

Magister Philosophiae - MPhil / Early childhood has been identified as a critical period for providing nutritional intervention, with nutritional adequacy during the first 1000 days having long term implications for human development. South Africa’s policy environment accordingly aims to support the development of all children through providing services supporting care and nutrition of children so that ‘no one is left behind’. However, the reality is that for the economically marginalised who live in poverty, these services are inaccessible and the whereabouts of many children, especially those under 5, remain unknown to the state. This study looks at township childcare facility as a key intervention point for nutrition provision, documents the obstacles and challenges they face in securing food for the children in their care and describes the strategies they use to combat these challenges. Using a mixed method approach, data were gathered on all ECDs operating in two Cape Town townships – Vrygrond, a semi-formal township, and Sweet Home Farm, a deeply informal settlement – and a typology was developed which represented the differentiation between these informal businesses in terms of a continuum of connectedness and disconnectedness with the regulatory environment. The careful spatial census conducted for this study showed that 81% of ECDs in the target area were unregistered, suggesting that rates of regulatory exclusion may be much higher than the 40-50% estimated in previous studies. The study shows that these ‘structurally informal’ ECDs are situationally appropriate childcare facilities, providing a safe and affordable service that enables township residents, many of whom are single mothers, to earn a living. But, because they are structurally unable to comply with qualifying criteria, these ECDs are unable to access the Department of Social Development’s per-child subsidy, a key resource to provide children food. Crucially, the study shows that the regulations as they stand cannot differentiate in a meaningful way between ECDs that provide situationally appropriate quality of care and those that don’t, suggesting that the regulations are thus not fit for purpose. In this context, the study highlights the crucial role played by NGOs and food organisations. Even these sources of support, however, are uneven and inadequate as the nutritional security of economically marginalised children in township ECDs remains under threat. Ensuring the nutritional security of township children in their first 1000 days will therefore require thoroughgoing revision of the regulatory environment in order to ensure the appropriate regulatory incorporation and support of township ECDs.

Thesis (MBA.) -- University of Limpopo, 2017 / This study drew attention to the influential role the transformational leadership constructs can play in increasing women representation in decision making structures of the Department of Social Development (DSD). The DSD’s Sekhukhune District in Limpopo Province was used as an area of study. The aim of the study was to investigate the significance of transformational leadership in pursuing gender parity in the DSD’s Sekhukhune District. The study followed an exploratory research design and implemented a qualitative methodology. A total of 10 DSD managers were targeted. Furthermore, a purposive sampling was used and interviews were conducted as the method of data collection. The data collected had been analysed thematically. The results revealed that although there have been improvements of more appointed women managers within the organisation. There were still more women managers than men managers within the organisation. However, most men occupy senior management positions while most women occupy the lower managerial positions. Most managers were not inspired to perform more than they were expected giving the reason that, they lack resources and their efforts often go unrecognised. Most managers found political appointment discouraging towards fair promotions. Nevertheless, there were enough women who possess required leadership skills. Conversely, there were no programmes that support women participation and empowerment in issues relating to gender parity. Leadership training, transformational leadership, provision of resources and salary acceleration were common suggestions to pursue gender parity. The study recommends that the DSD Sekhukhune District leadership should adopt and implement transformational leadership, change political appointment, appoint leaders with relevant qualifications, establishing a functional gender mainstreaming office within the DSD Sekhukhune District, adequate budgetary support and specialised training of staff shall assist in closing the gender parity gap.

Dissertation submitted in partial fulfilment of the requirements for the degree Master of Technology: Public Management in the Faculty of Business at the Cape Peninsula University of Technology / This research study sought to find out about the efficacy of the Child Support Grant Policy [CSGP] to the intended beneficiaries – namely, children at the Gugulethu Office in the Provincial Government of the Western Cape (PGWC). An attempt was made to establish whether there is any correlation between the administration of the CSG and poverty alleviation, which the latter seeks to address to a certain extent. The study was therefore undertaken to understand the perceptions of beneficiaries of the CSG, community members and officials at Gugulethu Department of Social Development offices. Furthermore, the study examined the major challenges that serve as obstacles to individuals who try to access the CSG, and sought to offer recommendations as to how these challenges may be surmounted and resolved by the Department of Social Development, which oversees the implementation of the CSG. The study was both interpretive (qualitative) and positivistic (quantitative) in nature, Data was collected through the use of in-depth interviews and structured questionnaires. The findings of the study reveal that the Programme meets intended beneficiaries that is the poor children, though it does not all the children receive the grant. The results of the study have also indicated that the CSG is consistent with the South African government‟s core objectives of creating a better life for all. It was therefore established in the study that the CSG is managing to create better livelihoods for the children and their maternal families as the grant is seen as a source of livelihood. However, it was also revealed in the study that the provisioning of grant has also led to increased teenage pregnancies though there is no clear association between the two. Furthermore, the findings have indicated that there is need to perform capacity building with the Gugulethu Department of Social Development employees as it has been highlighted that most of them are not competent to administer the grant. In addition, it has be found out that there is need to ensure that the grant application forms are written in a language that the applicants can comprehend.

A Performance Management and Development System has become the main focus for many organisations in the Public Service. Organisations are always looking for strategies to effectively enhance the performance of their employees in order to improve the organisational performance. However, despite all these efforts the implementation of the System is still marred by many challenges and as a result it is perceived by many employees as ineffective and inefficient. The focus of this study is, therefore, to identify the different perceptions of employees regarding the System and to investigate the underlying factors influencing the employees’ perceptions regarding Performance Management and Development System at the Matlosana Service Point, DSDWCPD. A triangulation research approach encompassing qualitative and quantitative analysis was employed in this study. The primary data were obtained from a semi-structured questionnaire completed by 50 respondents. Secondary data were drawn from the departmental reports, business plans, performance agreements and other official documents from the North-West University library. The respondents for the questionnaire were sampled utilising the purposive sampling within the non-probability category of samples. The sample comprised social workers, social auxiliary workers, community development practitioners and human resource officers. The sample was purposively sampled due to the fact that the sample frame that was needed for this study included people who were aware of the Performance Management and Development System; were regarded as experienced in the subject matter and who could provide useful information. The data from the questionnaire were analysed by means of conceptual (thematic) analysis, every statement that was relevant to the research questions was created; and meanings were also attached to the categories. The findings of the study show that the employees perceive implementation of the Performance Management and Development System as not complying with the legislation. The implementation of the Performance Management and Development System is not effective and efficient in the Matlosana Service Point. The findings also revealed that the need for training in the System is undisputed as employees felt that the training that they received is not adequate and failed to address their needs. The respondents also felt that the assessments were not properly implemented hence they perceive the System as biased, unfair and subjective and also felt that the assessments were implemented just for compliance purposes. The findings of the study also highlighted the importance of effective communication and feedback in the entire process and in integrating the components of the Performance Management and Development System leading to poor supervision and monitoring of employees’ performance. All these factors revealed a correlation between the negative perceptions of the employees and the Performance Management and Development System in the Matlosana Service point. The study concludes by providing recommendations on a systematic training strategy for changing employees’ perceptions regarding the Performance Management and Development System in order to ensure a common understanding and consistent implementation of the Performance Management and Development System. / M Development and Management, North-West University, Potchefstroom Campus, 2015

After coming into government in 1994, the African National Congress (ANC) committed and became a signatory to some of the international, regional and national instruments for human rights and social security such as the International Covenant on Economic, Social and Cultural Rights (ICESCR). The Constitution of the Republic of South Africa, 1996 (Section 27(1) (c)), makes specific provision for the promotion and recognition of human rights such as social and economic rights, provision of health, water, shelter and social security. This includes provision for appropriate social assistance to people who are unable to support themselves and their dependants. For human rights to be effectively realised, policies governing the administration of social grants needed to be updated to address all the inequalities of the past and poverty. Before 1994, the formulation and operationalisation of policy in South Africa was characterised by a lack of transparency, while participation and the inclusion of all affected stakeholders was limited. To address this situation, the primary objective of this study was to develop a policymaking framework for the effective implementation of social assistance by the Department of Social Development (DSD) and the South African Social Security Agency (SASSA). The study included an assessment of the extent to which the existing policy-making framework for social assistance in South Africa has affected policy implementation within and between SASSA and DSD. To achieve this primary objective, a number of secondary objectives had to be achieved. These included: • To explore and conduct a literature survey on the prevailing theories and models of the existing theoretical framework and principles of the public policy-making process and policy implementation; • To analyse statutory, regulatory requirements and guidelines defining the functionality and relationship between DSD and SASSA in the implementation of the social assistance programme; and • To develop guidelines and propose key recommendations on how DSD and SASSA can improve on policy-making processes to achieve a more effective implementation of the social assistance programme. A case study design was followed for data collection, with SASSA Gauteng region as case study. Data was collected by means of interviews using an interview schedule, and was conducted with both regional and local office staff as units of analysis. The empirical findings emanating from the interviews indicated that, although there is some collaboration between DSD and SASSA during the policy-making processes, there are strong indications that this is not cascaded down to the operational levels for implementation. All of the interview participants agreed that the nature of current policy processes is reactionary to problems facing the South African Government. Participants maintained that there is limited or no consultation between DSD and SASSA before any agenda-setting process to determine the level of commitment and buy-in from stakeholders. Within the policy-making context public participation as defined by the UNDP (1981:5) in Cloete and De Coning (2011:91) entails the creation of opportunities that enable all members of a community and the larger society to actively contribute to and influence the development process and to share in the fruits of development. According to the findings, policy formulation and implementation between DSD and SASSA require people with specific policy formulation, policy analysis and general research skills. Monitoring and effective evaluation of impact and analysis of the policy should also be considered as one of the key areas requiring urgent improvement. The recommendations provided are aimed at assisting both DSD and SASSA, in terms of social assistance, and to add value to the current policy-making, implementation, and service delivery processes. / M Public Administration, North-West University, Potchefstroom Campus, 2015

A Performance Management and Development System has become the main focus for many organisations in the Public Service. Organisations are always looking for strategies to effectively enhance the performance of their employees in order to improve the organisational performance. However, despite all these efforts the implementation of the System is still marred by many challenges and as a result it is perceived by many employees as ineffective and inefficient. The focus of this study is, therefore, to identify the different perceptions of employees regarding the System and to investigate the underlying factors influencing the employees’ perceptions regarding Performance Management and Development System at the Matlosana Service Point, DSDWCPD. A triangulation research approach encompassing qualitative and quantitative analysis was employed in this study. The primary data were obtained from a semi-structured questionnaire completed by 50 respondents. Secondary data were drawn from the departmental reports, business plans, performance agreements and other official documents from the North-West University library. The respondents for the questionnaire were sampled utilising the purposive sampling within the non-probability category of samples. The sample comprised social workers, social auxiliary workers, community development practitioners and human resource officers. The sample was purposively sampled due to the fact that the sample frame that was needed for this study included people who were aware of the Performance Management and Development System; were regarded as experienced in the subject matter and who could provide useful information. The data from the questionnaire were analysed by means of conceptual (thematic) analysis, every statement that was relevant to the research questions was created; and meanings were also attached to the categories. The findings of the study show that the employees perceive implementation of the Performance Management and Development System as not complying with the legislation. The implementation of the Performance Management and Development System is not effective and efficient in the Matlosana Service Point. The findings also revealed that the need for training in the System is undisputed as employees felt that the training that they received is not adequate and failed to address their needs. The respondents also felt that the assessments were not properly implemented hence they perceive the System as biased, unfair and subjective and also felt that the assessments were implemented just for compliance purposes. The findings of the study also highlighted the importance of effective communication and feedback in the entire process and in integrating the components of the Performance Management and Development System leading to poor supervision and monitoring of employees’ performance. All these factors revealed a correlation between the negative perceptions of the employees and the Performance Management and Development System in the Matlosana Service point. The study concludes by providing recommendations on a systematic training strategy for changing employees’ perceptions regarding the Performance Management and Development System in order to ensure a common understanding and consistent implementation of the Performance Management and Development System. / M Development and Management, North-West University, Potchefstroom Campus, 2015

After coming into government in 1994, the African National Congress (ANC) committed and became a signatory to some of the international, regional and national instruments for human rights and social security such as the International Covenant on Economic, Social and Cultural Rights (ICESCR). The Constitution of the Republic of South Africa, 1996 (Section 27(1) (c)), makes specific provision for the promotion and recognition of human rights such as social and economic rights, provision of health, water, shelter and social security. This includes provision for appropriate social assistance to people who are unable to support themselves and their dependants. For human rights to be effectively realised, policies governing the administration of social grants needed to be updated to address all the inequalities of the past and poverty. Before 1994, the formulation and operationalisation of policy in South Africa was characterised by a lack of transparency, while participation and the inclusion of all affected stakeholders was limited. To address this situation, the primary objective of this study was to develop a policymaking framework for the effective implementation of social assistance by the Department of Social Development (DSD) and the South African Social Security Agency (SASSA). The study included an assessment of the extent to which the existing policy-making framework for social assistance in South Africa has affected policy implementation within and between SASSA and DSD. To achieve this primary objective, a number of secondary objectives had to be achieved. These included: • To explore and conduct a literature survey on the prevailing theories and models of the existing theoretical framework and principles of the public policy-making process and policy implementation; • To analyse statutory, regulatory requirements and guidelines defining the functionality and relationship between DSD and SASSA in the implementation of the social assistance programme; and • To develop guidelines and propose key recommendations on how DSD and SASSA can improve on policy-making processes to achieve a more effective implementation of the social assistance programme. A case study design was followed for data collection, with SASSA Gauteng region as case study. Data was collected by means of interviews using an interview schedule, and was conducted with both regional and local office staff as units of analysis. The empirical findings emanating from the interviews indicated that, although there is some collaboration between DSD and SASSA during the policy-making processes, there are strong indications that this is not cascaded down to the operational levels for implementation. All of the interview participants agreed that the nature of current policy processes is reactionary to problems facing the South African Government. Participants maintained that there is limited or no consultation between DSD and SASSA before any agenda-setting process to determine the level of commitment and buy-in from stakeholders. Within the policy-making context public participation as defined by the UNDP (1981:5) in Cloete and De Coning (2011:91) entails the creation of opportunities that enable all members of a community and the larger society to actively contribute to and influence the development process and to share in the fruits of development. According to the findings, policy formulation and implementation between DSD and SASSA require people with specific policy formulation, policy analysis and general research skills. Monitoring and effective evaluation of impact and analysis of the policy should also be considered as one of the key areas requiring urgent improvement. The recommendations provided are aimed at assisting both DSD and SASSA, in terms of social assistance, and to add value to the current policy-making, implementation, and service delivery processes. / M Public Administration, North-West University, Potchefstroom Campus, 2015

M. Tech. Business Information Systems / The adoption of Information and Communication Technology (ICT) solutions offer several potentials for most organisations (private and public) such as enabling effectiveness, efficiency, competitive advantage among others. As a result, we have seen several IT solutions implemented not only by private sectors but also by the backbone of public entities in the drive for efficiencies in service delivery such as the South African (SA) government. The SA government adopted Open Source Software (OSS) with the aim to reduce IT services cost, less dependencies on imported technology, skills, and flexibility. The SA government was less successful in achieving this aim due to OSS implementation challenges. These challenges among other things include support, funding, training, awareness, and human factors. In the midst of the OSS challenges, a potential alternative to address the same objectives aimed by OSS is Cloud Computing adoption. Cloud Computing is the latest phenomena that promises better potentials especially IT cost reduction, effectiveness and efficiency of IT services. The purpose of this study is to explore the feasibility of Cloud Computing adoption in SA government as a cost effective approach for IT services.

Social work was declared a “scarce skill’’ in 2003 by the Minister for Social Development, Dr. Zola Skweyiya. In response to this, the National Department of Social Development developed the Recruitment and Retention Strategy for Social Workers. This strategy identifies supervision as a critical area requiring definite attention, if the retention of social workers is to be realised. Social work supervisees’ voices need to be heard on this issue and hence this study was undertaken. The main purpose of this study was to explore, describe and gain insight into the experiences of social work supervisees in relation to supervision within the Department of Social Development, Johannesburg Region. A qualitative research approach was used, and qualitative data was collected through semi-structured interviews and analysed using Tesch’s model in Creswell (2009:186). The researcher followed a systematic process of data analysis. The findings of this study reveal amongst others, a lack of supervision for social work supervisees, and raises questions about the quality and effectiveness of the service rendered by the social work supervisees. / Social Work / M.A. (Social Science)