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The Impact of Emotional Intelligence in Project Management as a Measure of Performance

Dr. Turner investigates whether an awareness of Emotional Intelligence competencies (EC) will impact the levels of job satisfaction and general job performance of the individual project team member as a predictor of project outcome. She undertook and constructed an empirical research project based on a project team EC enrichment framework. EC Team enrichment advocates the development of emotional competencies to achieve measurable improvements in job satisfaction and performance. The research was conducted in the United States defense industry environment and surveyed the project team members of a large-scale, dynamic project. This study was experimental in nature and the research was based on a quantitative approach tailored to minimize threats to validity through the use of a control group. Additionally, it involved elements of related qualitative research to interpret findings. An empirically-based, working hypothesis was presented to the effect that, a greater potential of project success can be realized by introducing information on emotional development to enhance behavioral competencies of all project team members. The case study included three distinct phases for pretest, treatment, and post-test. Results support the concept that an introduction to the concept of emotional intelligence can have a statistically significant impact on project performance through improvement of individual ratings for job satisfaction and professional performance.

Identiferoai:union.ndltd.org:ADTP/210394
Date January 2007
CreatorsTurner, Rebecca, not supplied
PublisherRMIT University. Property, Construction and Project Management
Source SetsAustraliasian Digital Theses Program
LanguageEnglish
Detected LanguageEnglish
Rightshttp://www.rmit.edu.au/help/disclaimer, Copyright Rebecca Turner

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