The current study examined the role of coping self-efficacy (belief in one’s ability to effectively manage and cope with stressors), secondary traumatic stress (emotional duress that one may experience when exposed to the traumatic experiences of others), and compassion satisfaction (positive feelings or fulfillment one may experience in helping others) in the influencing the level of burnout (state of prolonged emotional, physical, and mental exhaustion) experienced among a sample of cultural brokers who work with refugees in educational settings. The study aimed to examine how secondary traumatic stress and compassion satisfaction mediated the relationship between coping self-efficacy and burnout. Furthermore, the study investigated the reliability and factor structures of the Professional Quality of Life Scale, Version 5 (ProQOL 5, Stamm, 2010), the Copenhagen Burnout Inventory (CBI, Kristensen et al., 2005), and the Coping Self-Efficacy Scale (CSES, Chesney et al., 2006). Data was collected nationwide from 260 cultural brokers who work with refugees in an educational setting through an online survey conducted in Fall 2023. Analyses conducted in this study supported the reliability of the ProQOL 5, CBI, and CSES. Additionally, path models were employed to explore the relationships between coping self-efficacy, secondary traumatic stress, compassion satisfaction, and burnout. A modified model, which removed two problematic items in the ProQOL 5 and one problematic item in the CBI, demonstrated an acceptable model fit through confirmatory factor analysis. These findings supported the use of the CSES, ProQOL 5, and CBI, highlighting their utility in capturing the constructs of burnout, secondary traumatic stress, compassion satisfaction, and perceived coping self-efficacy. Analyses demonstrated statistically significant direct effects between the domains of the ProQOL 5 (secondary traumatic stress and compassion satisfaction) and burnout. However, analyses did not yield significant direct and indirect effects between the CSES domains and burnout, which may suggest that perceived coping self-efficacy is not straightforwardly predictive of burnout levels among cultural brokers. These findings suggest that fostering compassion satisfaction, which in turn may increase job fulfillment, can be a crucial strategy or intervention in addressing or preventing burnout symptoms. Additionally, these findings suggest that understanding the relationship between secondary traumatic stress and burnout may be critical in addressing burnout symptoms and utilizing targeted interventions (e.g., trauma-informed training) to mitigate the effects of burnout among cultural brokers. Implications and future directions are discussed. / Psychological Studies in Education
| Identifer | oai:union.ndltd.org:TEMPLE/oai:scholarshare.temple.edu:20.500.12613/10637 |
| Date | 08 1900 |
| Creators | Ho, Johnson |
| Contributors | Pendergast, Laura L., Fiorello, Catherine A., Wildermuth, Diana L., Austin, Crystal |
| Publisher | Temple University. Libraries |
| Source Sets | Temple University |
| Language | English |
| Detected Language | English |
| Type | Thesis/Dissertation, Text |
| Format | 135 pages |
| Rights | IN COPYRIGHT- This Rights Statement can be used for an Item that is in copyright. Using this statement implies that the organization making this Item available has determined that the Item is in copyright and either is the rights-holder, has obtained permission from the rights-holder(s) to make their Work(s) available, or makes the Item available under an exception or limitation to copyright (including Fair Use) that entitles it to make the Item available., http://rightsstatements.org/vocab/InC/1.0/ |
| Relation | http://dx.doi.org/10.34944/dspace/10599, Theses and Dissertations |
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