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Previous issue date: 2006-02-17 / Due to the growing needs of organizational changes, caused mainly by the globalization and for the progress of the Information Technologies (IT), and the consequent appearance of an enormous amount of information that needs to be managed correctly by the organizations, a bibliographical study was developed, followed by the application and questionnaire analysis in the S?o Camilo - Esp?rito Santo Academical Center. The research has had as objective the institution administrative sections and it was answered by leaders and their subordinates of these sections, aiming at an analysis of the results where was possible to identify the need of adjustments in the information politics of the University, from the qualification of the responsible for managing the information until the improvement of the Information Systems. Finally, based on those needs, the study proposed suggestions, leaning for the Competitive Intelligence, of improvement of information administration of the researched institution. / Diante das necessidades crescentes de mudan?as organizacionais, causadas principalmente pela globaliza??o e pelo avan?o das Tecnologias de Informa??o (TI), e do conseq?ente surgimento de uma quantidade enorme de informa??es que precisam ser gerenciadas corretamente pelas organiza??es, foi desenvolvido um estudo bibliogr?fico, seguido da aplica??o e an?lise de question?rio no Centro Universit?rio S?o Camilo Esp?rito Santo. A pesquisa teve como alvo os setores administrativos da institui??o e foi respondida por l?deres e liderados destes setores, objetivando uma an?lise dos resultados onde foi poss?vel identificar a necessidade de ajustes na pol?tica informacional da Institui??o de Ensino Superior (IES), desde a qualifica??o dos respons?veis por gerir as informa??es at? a melhoria dos Sistemas de informa??o. Por fim, com base nessas necessidades, o estudo prop?s sugest?es, apoiadas pela Intelig?ncia Competitiva, de melhoria da gest?o da informa??o na IES pesquisada.
| Identifer | oai:union.ndltd.org:IBICT/oai:tede.bibliotecadigital.puc-campinas.edu.br:tede/786 |
| Date | 17 February 2006 |
| Creators | Alvarenga, Julio Cesar da Silva de |
| Contributors | Falsarella, Orandi Mina, Fujita, Mari?ngela Spotti Lopes, Santos, Raimundo Nonato Macedo dos |
| Publisher | Pontif?cia Universidade Cat?lica de Campinas, Programa de P?s-Gradua??o em Ci?ncia da Informa??o, PUC-Campinas, BR, CCHSA ? Centro de Ci?ncias Humanas e Sociais Aplicadas |
| Source Sets | IBICT Brazilian ETDs |
| Language | Portuguese |
| Detected Language | English |
| Type | info:eu-repo/semantics/publishedVersion, info:eu-repo/semantics/masterThesis |
| Format | application/pdf |
| Source | reponame:Biblioteca Digital de Teses e Dissertações da PUC_CAMPINAS, instname:Pontifícia Universidade Católica de Campinas, instacron:PUC_CAMP |
| Rights | info:eu-repo/semantics/openAccess |
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