Abstract
Miscommunication or omission of critical patient information contributes to preventable
medical errors that result in 98,000 patient deaths each year. The hand-off
communication process creates a critical time for the patient as necessary information for
the continuity of care must be communicated. The purpose of this practice project was to
evaluate the nurses' perception of the current hand-off communication process before and
after an educational intervention and implementation of the I-5 Verification of
Information Tool. Registered nurses were asked to complete a pre survey of their
perception of the current hand-off communication process, followed by an educational
power point describing the I-5 Verification of Information Tool. Participants utilized the
I-5 Verification of Information Tool during hand-off over a 3-week period, and then were
asked to complete a post survey to evaluate the nurses' perception of the hand-off process
including of the I-5 Verification of Information Tool. A paired t test was used to
determine if there was a difference in the nurses' perception of the current hand-off
communication process before and after an educational intervention and implementation
of the I-5 Verification of Information Tool. Although there was no statistically significant
difference in the pre- and post-survey scores, post survey results demonstrated clinical
significance. This project has implications for positive social change by addressing nurse
communication as a method to improve the quality of hand-off reports, which has the
potential to reduce medical errors and improve patient outcomes.
| Identifer | oai:union.ndltd.org:waldenu.edu/oai:scholarworks.waldenu.edu:dissertations-2918 |
| Date | 01 January 2016 |
| Creators | Bowersox, Maryann |
| Publisher | ScholarWorks |
| Source Sets | Walden University |
| Language | English |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | Walden Dissertations and Doctoral Studies |
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