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The relationships between job stress, burnout, and affective commitment: The conjunctive moderating effects of job control and self-efficacy

The stress-strain relationship has been the mainstream of the occupational stress research. The stressor-strain relationship is the very definition of occupational stress; stress in the work environment cause individual strain (e.g., anxiety, depression, and burnout). According to recent research, people tend to appraise stress as potentially promoting their personal growth and achievement (i.e., challenge stress) should be distinguished the stress from people tend to appraise stress as potentially constraining their personal development and work-related accomplishment (i.e., hindrance stress). These two types of stress are differentially associated with affective and behavioral responses. Moreover, the scholars argued that the next step for work stress research should move to investigating variables that moderate the stress, strain, and work outcomes relationship.
Literature reviews show that numerous researches argued that job control is an important environmental moderator that has received special attention in the occupational stress literature. However, the moderating effects are much more inconsistent. As scholars suggested self-efficacy is a theoretically important attribute of individuals in job strain that is believed to have a stress-buffer effect of job control on psychological well-being. In other words, self-efficacy may have the conjunctive moderating effect with control on the relationship between stress, strain, and outcomes. The present research aims to study the relationship between challenge-hindrance stress, burnout and affective commitment, and the role of environment- and individual-related resources (i.e., job control, self-efficacy as possible conjunctive moderating factors between stress and its effects on burnout and affective commitment).
The participants of this study were 435 governmental employees of the Customs Office. The data were collected as a two-wave study with a six-month time lag in order to diminish the effects of common method variance. The results demonstrated as follows:
1. Challenge stress is positively associated with emotional exhaustion, and does not significantly associate with cynicism and affective commitment. Hindrance stress is negatively associated with affective commitment, and does not significantly associate with burnout.
2. Job control has the moderating effect on the relationship between challenge stress, cynicism, and affective commitment.
3. Job control and self-efficacy played as the conjunctive moderators on the relationship between challenge stress and burnout.

Identiferoai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0826110-121145
Date26 August 2010
CreatorsChen, Chin-hui
ContributorsLiang-Chih, Huang, Yuan-Duen Lee, Ing-Chung Huang, Te-Cheng Yu, Shyh-Jer Chen
PublisherNSYSU
Source SetsNSYSU Electronic Thesis and Dissertation Archive
LanguageCholon
Detected LanguageEnglish
Typetext
Formatapplication/pdf
Sourcehttp://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0826110-121145
Rightsnot_available, Copyright information available at source archive

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