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Ständiga förbättringar inom verksamhetsprocesser : en studie mellan läkemedel- och kärnkraftindustri

The purpose of thesis was to investigate and compare how two companies within pharmaceutical industry and nuclear power industry are currently working with quality development regarding continuous improvement and Lessons Learned in business processes. In addition, a simple comparison was made with the automotiveindustry. McNeil AB are improving their processes continuously and are according to the findings of this report performing well in their pursuit of world-class pharmaceutical production. They have a well functioning process regarding improvements proposed in weekly improvement meetings engaging all employees. However, during interviews it was made clear that the functionality of the process which administer improvement proposals generated in addition to, or beside the weekly improvement meetings, were inadequate. McNeil AB is proposed to administer this through an IT solution instead of by paper and e-mail, that simplifies the process of adding, implementing and follow up an improvement proposal. The nuclear power plant Ringhals AB recently made major improvements in their business processes as well as the plant itself. In a short period of time, several major modernization projects have been carried out and the project department have been put to the test. In order to drive changes in the plant, a plant modification process is used which is highly appreciated by the employees. However, when compared to McNeil AB and the automotive industry’s processes the plant modification process was found to lack in Lessons Learned. Ringhals AB is therefore proposed to implement Lessons Learned methodologies in check points throughout the projects lifecycle.

Identiferoai:union.ndltd.org:UPSALLA1/oai:DiVA.org:uu-140107
Date January 2011
CreatorsRiarbäck, Pontus
PublisherUppsala universitet, Industriell teknik
Source SetsDiVA Archive at Upsalla University
LanguageSwedish
Detected LanguageEnglish
TypeStudent thesis, info:eu-repo/semantics/bachelorThesis, text
Formatapplication/pdf
Rightsinfo:eu-repo/semantics/openAccess

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