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Verktyg för webbaserad medborgardialog : En analysav 33 kommunala webbplatser och ett förslag tillbedömningsverktyg / Tools for e-participation : a study of 33 municipal websitesin Sweden and the draft of an evaluation framwork

This thesis is about the formation of recommendations fore-participation for the Swedish municipality of Kungälv. The municipality does currently not offer any web based tools for dialogue through citizens’ active participation in the political process. Therefore we examined which types of dialogue tools that are being used by other municipalities similar to Kungälv. These tools where tested on users in order to determine which aspects are beneficial or detrimental from a usability perspective. To our help, we developed a framework by modifying the Interdisciplinary User Experience Dimensions evaluation tool developed by Lachner, Naegelein, Kowalski, Spannoch Butz (2016). This framework is intended as a base for further studies into the development of a tool to quantify and compare a wide range of different aspects of web sites focusing on civil dialogue. The results reveal a number of problems and opportunities concerning different dialogue tools in the areas of content, usability and design.

Identiferoai:union.ndltd.org:UPSALLA1/oai:DiVA.org:hb-14215
Date January 2017
CreatorsNilsson, Anders, Selig, Thomas
PublisherHögskolan i Borås, Akademin för bibliotek, information, pedagogik och IT, Högskolan i Borås, Akademin för bibliotek, information, pedagogik och IT
Source SetsDiVA Archive at Upsalla University
LanguageSwedish
Detected LanguageEnglish
TypeStudent thesis, info:eu-repo/semantics/bachelorThesis, text
Formatapplication/pdf
Rightsinfo:eu-repo/semantics/openAccess

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