The aim of this study was to understand how unit managers in public sector of social work handles crisis connected to medial examination and how to avoid crisis. We examined how unit managers handles and support their employees through crisis. The crisis we investigated have emerged in units in public sector that have been a subject to a medial examination. Qualitative interviews were performed with six managers in public sector. We combined the interview-study with an analysis of documents from the authorities. Theories that were used to analyse the result where system-theory and crisis-communication. The result showed that the authorities had good knowledge and tools at their disposal to manage the crisis that come up by the media examination. Several of the informers agreed to that the pre-work with crisis should be a priority in the organization. We found the managers experienced that media presented the authorities in a negative way but agreed to that media is important for examining the government authorities. The conclusion of the study showed the importance of communication before, during and after a crisis.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:lnu-79898 |
| Date | January 2019 |
| Creators | Waerme, Louise, Håkansson, Veronica |
| Publisher | Linnéuniversitetet, Institutionen för socialt arbete (SA), Linnéuniversitetet, Institutionen för socialt arbete (SA) |
| Source Sets | DiVA Archive at Upsalla University |
| Language | Swedish |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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