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Biståndshandläggares syn på och upplevelser av Individens behov i centrum : En kvalitativ studie om hur implementeringen av IBIC påverkat arbetssituationen / Care managers view and experience of the individual need in center. : A qualitative study about how the implementation of IBIC affected the work situation.

The aim of this study was to highlight care managers view on and experience of the working method Individual need in center (IBIC) and to analyze the consequences of the implementation. IBIC is a method for care managers to identify and adapt the intervention according to the individual’s needs. We performed six individual qualitative interviews with care managers, hence three from Kungsbacka municipality and three from Karlskrona municipality. The results from the interviews indicated that all care managers experienced that their work environment had on some level been affected by the implementation of IBIC. However, there were care managers that recounted that it wasn’t the IBIC method itself that affected their work situation. It was the work system that was used to document the IBIC investigations that was the substantial problem. The analysis showed that care manager’s experiences of IBIC did not accord with Socialstyrelsen’s goal with IBIC. The three core components of IBIC were not distinct enough, which was essential for an implementation to be successful and having positive outcomes. Moreover, care managers experienced that colleague- and manager support was a significant factor in the work environment. Even though they had support from both their colleagues and their managers, the care managers had to use different coping strategies to manage the daily workload. These factors contributed to a stronger sense of coherence (KASAM in Swedish), which is also a contributing factor for the coping process.

Identiferoai:union.ndltd.org:UPSALLA1/oai:DiVA.org:lnu-86115
Date January 2019
CreatorsDarhult Störby, Elin, Hadzalic, Lejla
PublisherLinnéuniversitetet, Institutionen för socialt arbete (SA), Linnéuniversitetet, Institutionen för socialt arbete (SA)
Source SetsDiVA Archive at Upsalla University
LanguageSwedish
Detected LanguageEnglish
TypeStudent thesis, info:eu-repo/semantics/bachelorThesis, text
Formatapplication/pdf
Rightsinfo:eu-repo/semantics/openAccess

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