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Seeing, hearing and buying on TikTok : A qualitative study on how viral skincare content on TikTok shapes female Generation Z consumption

This qualitative study explores how viral skincare content on TikTok shapes consumption among female Generation Z. In-depth interviews were conducted with females aged 18-24 to understand their engagement with skincare trends on TikTok. The study highlights TikTok’s role as a search engine for Generation Z females seeking product recommendations, particularly in skincare. It examines how TikTok influences buying behavior and purchasing decisions through algorithms, which curate personalized content that directs users towards specific categories. Influencer promotions and user-generated content on the For You page (FYP) significantly shape viewers' preferences and skincare routines. The respondents indicated a tendency to adopt and trust trends seen on TikTok, leading to increased consumption and higher demand for viral products. However, there was also concern about the platform’s addictive nature and the difficulty in distinguishing genuine recommendations from paid promotions. This research concludes that TikTok’s algorithms, together with user-generated content, have a powerful impact on Generation Z females. These insights can be strategically used by marketers to target Generation Z, emphasizing the need for authentic and genuine content to gain consumer trust. Overall, this study highlights TikTok's significant role in contemporary consumerism and contributes to understanding digital consumption patterns among Generation Z females.

Identiferoai:union.ndltd.org:UPSALLA1/oai:DiVA.org:su-231455
Date January 2024
CreatorsDilik, Yildiz, Hiskiel, Queen Salim, Timothy, Vanessa
PublisherStockholms universitet, Företagsekonomiska institutionen
Source SetsDiVA Archive at Upsalla University
LanguageEnglish
Detected LanguageEnglish
TypeStudent thesis, info:eu-repo/semantics/bachelorThesis, text
Formatapplication/pdf
Rightsinfo:eu-repo/semantics/openAccess

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