Background: The comfort of buying online satisfies consumers more than the traditional way of shopping in stores. Buying fashion online is highly influenced by consumers' fashion consciousness and their personal values which enhances the willingness and dependence to buy new products. Emotional needs come from moral emotions and can be felt frequently by consumers in the thought of purchasing, and can interfere with the sustainability aspects. Purpose: The purpose of this study to understand how moral emotions can shape the consumers decision making in regards to consumption of fashion. Since sustainability awareness is increasing, the study further aims to investigate whether or not this aspect will further have an effect. Methods: The research is a qualitative study, which is made by semi-structured interviews of different consumers with different buying behaviour. It is analysed with a deductive and inductive approach to thematically analyse and enable an interpretative method to find differences, themes and new experiences. Conclusion: There is evidence on moral emotions affecting the decision-making of fashion purchases. It does not necessarily shape a sustainable consumer behaviour but rather find obstacles for the consumers to act according to their own ethical obligations.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:hj-60866 |
| Date | January 2023 |
| Creators | Johansson, Vendela, Bou Absi, Joy |
| Publisher | Jönköping University, Internationella Handelshögskolan |
| Source Sets | DiVA Archive at Upsalla University |
| Language | English |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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