This study is based on the learning theory, focus on TV shopping company¡¦s customer service representatives, it purposes to discuss the influence of individual feature variables to e-learning website usage opinions, and explores the correlation between e-learning website usage opinions and the learning effect.
The conclusions of this study are presented as follows:
1.E-learning still can not take place function of the traditional training, but it¡¦s still very possible.
2.The strengths of E-learning are the flexibility of learning time and the control of self-learning schedule.
3.The e-learning needs of sales teams are much more than the administration staffs.
4.The level of student participate is higher, the evaluation of E-learning¡¦s effect is more valuable.
5.There is no significant correlation between e-learning effect and performance in this study.
The conclusions above are significant to the human resource management in the following aspects.
1.E-learning is suitable to knowledge intensive industry, it provides more flexible learning styles to self-motivated employees.
2.Effects of training courses are still non-replaceable, the purpose of promoting the e-learning should be providing more channels of learning to improve employee¡¦s professional knowledge and the level of working skill.
3.During the e-learning promotion process, company should build the performance indicators for a suitable evaluation of learning effects.
| Identifer | oai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0908107-031841 |
| Date | 08 September 2007 |
| Creators | Tseng, Ya-ching |
| Contributors | none, Bih-Shiaw Jaw, Ming-Chu Yu |
| Publisher | NSYSU |
| Source Sets | NSYSU Electronic Thesis and Dissertation Archive |
| Language | Cholon |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0908107-031841 |
| Rights | not_available, Copyright information available at source archive |
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