Return to search

En bild säger mer än tusen ord : En fallstudie om hur verksamhetsmodellering kan användas som stöd vid kravarbete i en outsourcad miljö.

This bachelor thesis deals with the subject of business process modelling in an outsourced environment. The communication process between two parties that are on either side of the globe can be problematic and affect the quality of the system requirements. The background of this study is that there is a lack of communication between these parties, which will eventuate in poor results.   The purpose of this study is to find out whether it is possible to make use of business process modelling in an outsourced environment in order to increase the quality of system requirements by bringing the two parties closer together with help of a common language. A qualitative approach was used to interview relevant informants at Länsförsäkringar AB and its business units Länsförsäkringar Liv and Länsförsäkringar Bank.   We have identified that it is not necessarily the system requirements that have a poor quality but how these system conveyed to the external supplier. Based on our data collection, we realized the great benefits of business process modelling as a means of communication in the system development, which can be a huge advantage in an outsourced environment. According to our study, it is certain that a business process modelling with mapped processes and flow charts can support communication as a common language because of the creation of processes and images instead of text.

Identiferoai:union.ndltd.org:UPSALLA1/oai:DiVA.org:lnu-54563
Date January 2016
CreatorsÅhlander, Gustav, William, Andersson
PublisherLinnéuniversitetet, Institutionen för informatik (IK), Linnéuniversitetet, Institutionen för informatik (IK)
Source SetsDiVA Archive at Upsalla University
LanguageSwedish
Detected LanguageEnglish
TypeStudent thesis, info:eu-repo/semantics/bachelorThesis, text
Formatapplication/pdf
Rightsinfo:eu-repo/semantics/openAccess

Page generated in 0.0016 seconds