Šiame darbe aprašomas informacinių technologijų paslaugų tiekėjo procesų gebėjimo vertinimo modelis, paremtas eSCM-SP įvardytomis praktikomis ir leidžiantį atlikti vertinimą pagal ISO 15504-2:2003 reikalavimus. Darbe apžvelgta ISO 15504 ir eSCM-SP modelių sandara. Nusakyti vertinimo modelio sudarymo principai. Pateiktos modelio procesų bei gebėjimo dimensijos. Apžvelgtos naujojo modelio savybės. / This paper deals with construction of information technology service provider’s process capability assessment model. Constructed model implements requirements for process assessment models, defined by ISO 15504-2 standard and is based on the practices taken from the „eSourcing Capability Model for Service Providers“ capability model. A method used for the construction is defined. Features of the new model are identified.
Identifer | oai:union.ndltd.org:LABT_ETD/oai:elaba.lt:LT-eLABa-0001:E.02~2008~D_20090908_201813-80310 |
Date | 08 September 2009 |
Creators | Pumputis, Marius |
Contributors | Adamonis, Andrius, Vilnius University |
Publisher | Lithuanian Academic Libraries Network (LABT), Vilnius University |
Source Sets | Lithuanian ETD submission system |
Language | Lithuanian |
Detected Language | Unknown |
Type | Master thesis |
Format | application/pdf |
Source | http://vddb.library.lt/obj/LT-eLABa-0001:E.02~2008~D_20090908_201813-80310 |
Rights | Unrestricted |
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