A growing economy demands a skilled workforce, and the reality of the situation in South
Africa is that, due to former apartheid policies and job reservation, there are large numbers of
unemployed people with little hope of employment in the formal sector because they lack
skills and experience. The National Skills Development and the Skills Development Levy
Act gave rise to the development of the National Skills Development Strategy (NSDS). The
NSDS is now entering its second five-year cycle with the scoreboard reflecting both gains
and challenges for Sector Education Training Authorities (SETAs) as the primary delivery
institutions of the NSDS.
The objective of this study was to investigate the relationship between job demands and job
resources and the work wellness of employees in SETAs, using a cross-sectional survey
design. The survey consisted of 159 SETA employees in South Africa. The Maslach Burnout
Inventory - General Survey, the Utrecht Work engagement Scale, the ASSET (An
Organizational Stress Screening Evaluation Tool) and the Orientation to Life Questionnaire,
were administered. Descriptive statistics, exploratory factor analyses, Pearson correlations
and structural equation modelling were used to analyse the data.
The results of this study confirmed the construct validity and reliability of the scales which
were employed to measure work-related well-being. Furthermore, the results showed that
overload predict exhaustion. Cynicism was best predicted by a lack of resources (specifically
growth opportunities and lack of organisational support) and a weak sense of coherence.
Vigour and dedication were predicted by growth opportunities, organisational support and a
strong sense of coherence Exhaustion predicted physical ill-health, while both exhaustion
and cynicism contributed to psychological ill-health. Affective organisational commitment
was predicted by vigour and dedication, while behavioural organisational commitment was
predicted by high vigour and low exhaustion.
Recommendations for SETAs and future research were made / Thesis (M.Com. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2006.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:nwu/oai:dspace.nwu.ac.za:10394/806 |
| Date | January 2005 |
| Creators | Pieterse, Abraham Johannes Hendrik |
| Publisher | North-West University |
| Source Sets | South African National ETD Portal |
| Detected Language | English |
| Type | Thesis |
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