Yes / The purpose of this article is to examine the success of the online public grievance redressal system from the perspective of the citizens of India. The empirical outcomes provided the positive significant connections between all 13 hypothesized relationships among the seven constructs. The empirical evidence and discussion presented in the study can help the Indian government to improve upon and fully utilize the potential of the online public grievance redressal system for transparent and corruption free country.
| Identifer | oai:union.ndltd.org:BRADFORD/oai:bradscholars.brad.ac.uk:10454/18049 |
| Date | 25 September 2020 |
| Creators | Rana, Nripendra P., Dwivedi, Y.K., Williams, M.D., Lal, B. |
| Source Sets | Bradford Scholars |
| Language | English |
| Detected Language | English |
| Type | Article, Accepted manuscript |
| Rights | © 2015 Taylor & Francis. The Version of Record of this manuscript has been published and is available in Information Systems Management in Jan 2015 at https://doi.org/10.1080/10580530.2015.983019. |
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