This dissertation looks at the existence of multiculturalism within the North-West
University, Potchefstroom Campus after the merger. It also assesses the extent to
which there is organisational commitment and job satisfaction within this institution of
higher learning. Using frequencies and descriptive statistics, the article provides an
overview of the extent of the impact of multiculturalism on organisational
commitment and job satisfaction in the identified institution. Furthermore, the article
evaluates the extent of relationships between multiculturalism as an independent
variable and organisational commitment and job satisfaction as dependent variables.
Data collected from 250 respondents using the self-administered questionnaires was
analysed using SPSS. The results show that respondents’ self-assessment of their
productivity is affirmative. It also indicates that most respondents are satisfied with
their work and their responses to the intention to leave the organisation are in the
negative.
Contrary to the position of most researchers in previous literature, data collected in
this study shows that multiculturalism does not result in the sampled employees
intending to leave the organisation. It also indicates that the respondents do not
show any negative effect of multiculturalism. This positive impact may be attributed
to the fact that most respondents indicated their commitment to the institution and
satisfaction with their work. The results of this study should be interpreted in the
context of academia. In this regard, in a different environment, multiculturalism may
be found to result in different findings. Therefore, the findings cannot be generalised
to other sectors and industries. In addition, it is safe to generalise the findings only to
the Campus at which the study was conducted. Findings of this study show that
there is no relationship between multicultural norm and practices and organisational
commitment as well as job satisfaction. It nonetheless shows that most employees
are productive and satisfied and have no intention to leave the institution. The study recommends that the institution adopts a focused approach to nurturing
multiculturalism. In order to improve multiculturalism, it is recommended that the
institution creates awareness and trains employees about diversity. It is also
recommended that the North-West University enhances job satisfaction through
team building activities. / MBA, North-West University, Potchefstroom Campus, 2014
| Identifer | oai:union.ndltd.org:NWUBOLOKA1/oai:dspace.nwu.ac.za:10394/11852 |
| Date | January 2013 |
| Creators | Mothobi, Victor Letswamotse |
| Source Sets | North-West University |
| Language | English |
| Detected Language | English |
| Type | Thesis |
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