Zugl.: Kaiserslautern, Techn. Univ., Masterarbeit, 2007 u.d.T.: Roner, Thomas Artur: Beschwerdemanagement als Instrument zur Kundenbindung
| Identifer | oai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/265730640 |
| Date | January 2007 |
| Creators | Roner, Thomas Artur |
| Publisher | Hamburg Diplomica-Verl. |
| Source Sets | OCLC |
| Language | German |
| Detected Language | German |
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