El objetivo de la presente investigación fue estudiar la relación entre los niveles de estrés laboral y el tipo de cultura organizacional en un grupo de trabajadores de empresas de servicios. Se utilizaron los siguientes instrumentos: El Instrumento de Medición de la Cultura Organizacional (Cameron y Quinn, 2006) y la Escala de Estrés Laboral Organizacional de la OIT-OMS (Medina, Preciado y Pando, 2007). Se estudió la validez y la confiabilidad de los instrumentos mediante el análisis factorial y a través del cálculo de la consistencia interna de las escalas. Se encontró que la cultura adhocrática correlacionó positivamente con el estrés laboral. Se entiende que la cultura adhocrática es una cultura muy dinámica, de cambio permanente caracterizada por un ambiente en el que constantemente se toman riesgos. / The aim of this investigation was to study the relationship between job stress and organizational culture. To meet the objective of the research, we applied two instruments: the Organizational Culture Assessment Instrument (Cameron & Quinn, 2006) and the Work Stress Scale Organizational ILO-WHO (Medina, Preciado y Pando, 2007). Both questionnaires were administered in a group of workers of various utilities. The validity and reliability of the instruments was studied through various factor analyzes and by calculating the internal consistency of the scales. We found that adhocratic culture positively correlated with work stress. No other significant correlations were found between these variables. It is argued that adhocratic culture is a very dynamic culture, where changes are permanent and is characterized by an environment in which people constantly take risks. / Tesis
| Identifer | oai:union.ndltd.org:PERUUPC/oai:repositorioacademico.upc.edu.pe:10757/621313 |
| Date | 08 March 2017 |
| Creators | García Peralta, Gladys Lizzetthe |
| Contributors | Cruz Rodríguez, Julio |
| Publisher | Universidad Peruana de Ciencias Aplicadas (UPC) |
| Source Sets | Universidad Peruana de Ciencias Aplicadas (UPC) |
| Language | Spanish |
| Detected Language | Spanish |
| Type | info:eu-repo/semantics/bachelorThesis |
| Format | application/pdf, application/epub, application/msword |
| Source | Universidad Peruana de Ciencias Aplicadas (UPC), Repositorio Académico - UPC |
| Rights | info:eu-repo/semantics/openAccess, https://creativecommons.org/licenses/by/4.0/ |
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