In the new world economy the hey differentiator of competitive advantage is an
organisation's human resources. Increasingly, employees have to cope with multiple demands
arising from various roles. often with limited resources and no guarantee of job security. In
monitoring and improving employee effectiveness in coping with multiple new demands.
stimulating their growth and enhancing their well-being as well as organisational
performance, burnout and engagement are specific research areas.
'The objectives of this study were to investigate the relationships between burnout,
engagement, job demands. job resources and organisational commitment of management staff
at a platinum mine in the North-West Province, and to determine which variables best predict
burnout, engagement and organisational commitment.
A cross-sectional survey design was used. The study population consisted of management
staff at a platinum mine in the North West Province (N = 202). The Job Demands-Resources
Scale, Utrecht Work Engagement Scale: Maslach Burnout Inventory - General Survey. a
Health Questionnaire, and an Organisational Commitment scale were administered.
Descriptive statistics, product-moment correlation coefficients and multiple regression
analyses were used to analyse the data.
The results indicated that burnout correlated significantly with job demands, job resources.
engagement, health and organisational commitment. Engagement. correlated significantly with
job resources. health, and organisational commitment. Exhaustion was best predicted by
workload. job insecurity and lack of resources whilst cynicism was predicted by poor
organisational support and advancement opportunities. Engagement was best predicted by
organisational support. and organisational commitment was predicted by both burnout and
engagement. Ill health was predicted by exhaustion.
Recommendations were made for future research. / Thesis (M.Com. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2006.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:nwu/oai:dspace.nwu.ac.za:10394/1165 |
| Date | January 2005 |
| Creators | Joubert, Jeanetta Helena Maria |
| Publisher | North-West University |
| Source Sets | South African National ETD Portal |
| Detected Language | English |
| Type | Thesis |
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